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BlueHost Customer Reviews

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Review By: john kiers

Review: have been with them for several years and just can't take awful service and undependability....Read full customer review

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Review By: elHafez

Review: while wordpress is the best of CMS so bluehost is you best host. i tried iPage for more than 2 years i can't tell how was so bad and slow. Thanks bluehost, really....Read full customer review

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Review By: Dan

Review: Within one minute of creating the account a sales rep called. Couldn't answer a question; turned over to tech support. Tech support couldn't explain why the cpanel didn't work. Could not access the file manager at all. He said all he could suggest was to 'reboot the computer'. Cancelled the account with them. No one .. not one person said, 'we're sorry for your bad experience'....Read full customer review

YES

Review By: Sharon Skaryd

Review: I've been with Bluehost since 2004 and only once in all those years was I disappointed. I figure that if you consider all the times I've called them, it's about a 99.999% satisfaction. That one time which they messed up was a dozy because they lost my whole website due to a system failure. But they recovered my sites (yes, I have them host 13 fo......Read full customer review

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Review By: N.Hale

Review: Bluehost is amazing! I was experiencing some server outages. So I called them up and they told me that they could move my site to another server that has more demanding apps running and cater to higher loads. The support team is great, two thumbs up!!...Read full customer review

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Review By: Jeff

Review: Many of my fiends and business associates know that when I'm shopping for a product or service, I research it to death. I indulged my obsession while choosing a new Internet provider. I had been satisfied for many years with Earthlink as my domain host, but my feelings changed after they outsourced their technical support overseas. I suddenly found......Read full customer review

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Review By: mike tee

Review: I have been with bluehost since January. My web site, my e-mail, basically, my business is dependent on bluehost. I've had an on line presence since 1997 with 2 other hosts. With bluehost, i've been down 4 times since January. In my humble opinion, the people that are giving bluehost high ratings are either not dependent on their business being......Read full customer review

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Review By: Newill

Review: I have two active domains at BlueHost and several parked domains. They are economical when compared to some other companies that have seemingly low domain registration costs, then charge you for features you need. BlueHost includes many of these feature. MOST IMPORTANT is the customer service. These people answer the phone very quickly and always answer your questions and give good guidance....Read full customer review

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Review By: Dana soza

Review: Customer service @ technical support is INCREDIBLY (!) knowlegeable, efficient, professional, helpful & courteous. Site has never had any down time in 3 years. Definitely recommend. I searched out a way to write a review somewhere on the web (when I VERY rarely write a review) so I could say thanks blue host! U rock! Can't say it enough....Read full customer review

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Review By: Daniel

Review: I’ve been with bluehost for a few months now and so far they have been very professional and serious when it comes to their customers. Their cPanel is amazing as well....Read full customer review

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Review By: Todd

Review: Incredible customer service, easy CP. Loving Blue Host....Read full customer review

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Review By: Ionut

Review: I signed up with them and because I'm outside of US they suspended my account just few hours after creating it. This is outrageous and I've asked for a refund immediately. I do not recommend to anyone if you're outside of US because you'll end up making a chargeback or open a dispute on PayPal and you'll loose time on this S*** company....Read full customer review

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Review By: Mike Scarfe

Review: I don't have much to say cause I never really thought about it! Everything runs so smoothly that I can really focus on my website and that is what matters no?...Read full customer review

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Review By: Eddie

Review: I have been with bluehost for several years. A couple months ago I started another account with them. Since that time, the account has been down several times... recently it has been down 3 of the last 5 days. I have repeatedly called and complained, but they had no solution to the problem and no plans to move my account to a more reliable server. ......Read full customer review

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Review By: Shawna

Review: I can not say enough good things about BlueHost. I have several domains hosted on BlueHost. Never once have I had any down time. They offer numerous unlimited features. I moved some of my domains from GoDaddy because it was cheaper to be with BlueHost and with more perks....Read full customer review

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Review By: Ollie Evans

Review: I have been with Bluehost for a few years, and i wanted to review them because they have been so great. In so far as what they offer as a service, i don't think they differ much from any other hosting provider. However, their customer service is the best i have come across. I occasionally have problems with my account and always contact blueh......Read full customer review

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Review By: Blair

Review: Blue host, like any other host have those random outages, but it’s for short period of time and they always notify me through email when and why this is happening. It’s great to finally have a host that recognize not only the good but the bad and try to fix it unlike other hosts. ...Read full customer review

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Review By: Furu

Review: I opened the account sign up price 3.95 x 12 month. After giving you payment information you charged 6.95 x 12 month. Billing tried to negotiate with me 4.95 x 12 month. I took a full refund instead as this constitutes to a fraud. I will be reporting this to Visa and law enforcement....Read full customer review

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Review By: anonymous

Review: BlueHost is terrible because they store their users' passwords on plaintext! Even their customer representatives can read your passwords! That means that they could possibly maliciously use your password to log into your account or other online accounts that use the same password. Because of this, I would definitely recommend against using BlueHost....Read full customer review

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Review By: Jude

Review: Downtime is non-existent; support team is friendly, polite, professional and knowledgeable; with a control panel that offers absolutely everything....Read full customer review

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Review By: Ted

Review: The customer support guy actually suggested I go to another host! Guess what -- I am!! I've have my own site and have recommended Bluehost to clients in the past. I signed up a new client just 2 months ago and their site has been down 4 times in the last week. They are totally clueless and are unwilling or unable to fix the problem. ...Read full customer review

YES

Review By: Vishan

Review: Blue host’s site builder tools and templates made it easy for me to design and build my own personal site. Being someone new to this their demo videos of their cpanel really helped me to learn and navigate through the site for the best quality performance. ...Read full customer review

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Review By: It'sAllAboutLucy!

Review: In the last week my website has been down inexplicably twice. When I called tech support the wait time wasn't too bad but they were quite cavalier in telling me they were working on it but couldn't tell me when to expect service. They also told me they had a no compensation policy though billing agreed to prorate my refund for switching service....Read full customer review

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Review By: Jim Scott

Review: Excellent host - great performance, excellent support and very good value for money. cPanel works great, excellent array of apps with instant install and configuration. Highly recommended. ...Read full customer review

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Review By: Krish

Review: Blue hosts one click installation for scripts, forums and wordpress is simple and faultless. My site was up and running in no time. Thanks Blue Host!...Read full customer review

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Review By: jacob chuchmach

Review: Awhile ago, my site’s SQL database disappeard from their server. I put in a ticket, I was told that none of the back-ups promised by the sales pages actually existed! Appearntly they are not actual features of the hosting service, but a “courtesy” provided by BH! Scary. Now I have perl scripts that Ive written to do backups of the web directory ad the databases automatically using cron....Read full customer review

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Review By: Bray

Review: Hosts/manages several sites with them throughout the years now and they are without a doubt, reliable, speedy, and full of features. Basically they live up to the guarantees and offers. ...Read full customer review

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Review By: Travic MC

Review: Ideal customer support resides at Blue Hosts! Any problem you have such as (ssl, cron... anything u need). The support team is at your rescue, either through phone or live chat! I give them an A+++!...Read full customer review

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Review By: Bruce

Review: If you have a small, cheap website that is not relient on back-end scripts, or uptime, then I can recommend Bluehost....Read full customer review

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Review By: HJB

Review: I am in the process of moving my site to iPage, thanks to this site for helping locate the new host, ipage. I typed on google webhosting review and this site came up. I have been with Bluehost since 2004, hosting several sites with them. In the early years they were very helpful in addressing issues. But now they seem to have wrapped themselves ......Read full customer review

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Review By: Keri

Review: Compared to other hosts, Blue host offers little to no hassle to their customers. I have clients who are with them and they absolutely love their services and tech support that is very knowledgeable; totally recommended to any and everyone. ...Read full customer review

YES

Review By: Anson

Review: HIGHLY RECOMMENDED! I have several php and mysql style sites with Blue hosts and haven’t had a problem since I signed up (3 years and counting)!...Read full customer review

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Review By: Jamie Gilbert

Review: I like BH but they dont provide catch-all account and ffmpeg, plus you can't even install on it cuz they dont give access to shell....Read full customer review

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Review By: Liam P

Review: I’m a part of blue hosts shared environment and having a lot of users on the same server I thought would slow down my site; but no, it’s just as fast! Their services are more than I expected. They have great reliability and stand behind their uptime guarantee....Read full customer review

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Review By: adrien lazzara

Review: Downtime, what downtime!? I have a few domains under a single account and haven’t experience that at all compare to the other hosts I’ve been with. I’m not moving anytime soon, or ever!...Read full customer review

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Review By: yaniby

Review: I've been with Bluehost for the last 3 years. It seems like whenever a hosting company gets too many clients their reliability starts to decline. I've had downtime, db connectivity issues and cPanel issues. though all is resolved fairly quick. the hassle of stopping work to deal with those issue has made my start shopping around for other hosting c......Read full customer review

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Review By: Jenny

Review: Been with Blue Host for a several months and haven’t experienced any type of problems with my site. Their cpanel is simple and also supports SCP, SFTP, FTP, HTTP, SSH and so on. I recommend....Read full customer review

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Review By: Tom

Review: Never had a problem with Blue Host! I've got multiple sites running on my account with no problems. I would recommend them to anyone. ...Read full customer review

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Review By: Carolyn

Review: 99.99999999999999% uptime! Blue host seems to be going out of their way to better their services each day from added promotions, bonus features, and trouble free building tools. ...Read full customer review

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Review By: Sarah F

Review: Various outages, sql problems, slow traffic and random issues with the network frequently occur....Read full customer review

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Review By: Dallas

Review: Ive been with bluehost for over three years and have 2 accounts with them. I have never had any problems at all. I get great tech support, for example yesterday they even worked on a script for me that they don’t support. Thanks BH! Always helpful....Read full customer review

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Review By: Jen Hughes

Review: I haven't t tried that many hosts so I may not be the best person to ask...Read full customer review

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Review By: CC

Review: Magneto one click script installation is the best thing to every happen to me. It was so easy to build and design my site. No complications during the sign up process, building my site, uptime or with support. I would most definitely recommend Blue Host to everyone. ...Read full customer review

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Review By: Caldwell

Review: Blue hosts services to their clients is only the finest. They have this site where their clients can get one hr free internet marketing training to help improve and build a profitable business. This site definitely helped me out, my online business is booming and I’m bringing in a lot of dough. ...Read full customer review

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Review By: Holly

Review: Hosting with Blue host for a few years now and have rarely experienced any downtime; and if I do it last less than hour. ...Read full customer review

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Review By: Corey

Review: I've recently started with Bluehost and already email has quit working or timed out periodicaly, causing important msgs to bounce, and theyve had problems being listed as a source of spam, causing issues for me. Finally the best part, is the file limit. 50k. i thought it was unlimited? maybe i was wrong......Read full customer review

YES

Review By: Mara

Review: I recently got on the bluehost wagon and so far I'm impressed. After updating my DNS settings with my old Lycos package, my site was up and functional within a couple hours, with great download speeds. Also, good stats and logging facilities. So far so good!...Read full customer review

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Review By: Royal Pat

Review: Oh just brill, guys! I love BlueHost and all the little extras that are in my very budget priced package. I love that you dont make me feel cheap, nudge nudge wink wink. Seriously though, the customer service is superb and all the features I need are included, as well as all the tools i hope to be able to use in the future as my business grows. Ta!...Read full customer review

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Review By: Adri

Review: 24/7 customer support...Read full customer review

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Review By: Twei

Review: For the last couple of months they have been having load issues, my box has been timing out just trying to do emails. It is getting to the point we are looking for another hosting company. - problem is every time I contact them that tell me it is my network, funny though because it is only Bluehost that is lagging. I guess my network does not like Bluehost network....Read full customer review

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Review By: Ted W.

Review: Blue Host just makes everything so easy - i don't worry about my site, and if i ever run into a problem, i just touch base with suppot and it's fixed. Seriously smooth operation. ...Read full customer review

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Review By: Michael

Review: Horrible customer service & Horrible uptime. Bluehost is constantly down. Sometimes for just seconds, sometimes for hours. Running a site that requires 100% uptime, this was very frustrating......Read full customer review

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Review By: Bad Jones

Review: Have you tried Moodle? I develop on-line classes for a local college and I just find it's the best thing for getting content to students, testing, organizing discussions and workshops. Blue host makes installing and using moodle a smooth process; they have the power I need to reach all of my students, all the time....Read full customer review

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Review By: Aylward

Review: Blue Host excels at educating its customers. I have used many of the video tutorials and turned to the knowledgebase many, many times. Each time, my questions have been answered and I've always felt in control of my site....Read full customer review

YES

Review By: Jcollines

Review: I WASNT SURRISED TO READ BLUEHOST HAS BEEN AROUND FOR SO MANY YEARS, THEY HVWE A FEW THINGS FIGURED OUT - LIKE THAT CUSTOMER SERVICE AND SECURITY IS THE MOST IMPORTANT THING. ALL MY QUESTIONS WERE ANSWERED AND MY WEBSITE HASNT EVER BEEN DOWN. GO WITH THE VETERANS, IF YOU ASK ME...Read full customer review

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Review By: Sam

Review: I hadto built a website for a class i'm taking and my teacher said i should try bluehost to get started and it really worked out ok. The ecommerce stuff wasn't to hard to learn and i already have a customer!!!!...Read full customer review

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Review By: ChrisW

Review: Over the last few months I have lost my ability to receive email more than half a dozen times. Usually takes a day to get it up and running again. They also have no control over spammers on their servers and my emails to bellsouth and comcast domains are constantly rejected as spam. If you depend on email don't use BigBlue Host!...Read full customer review

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Review By: Troy C.

Review: I ran into some problems with Blue Host's FTP features; I just could't seem to download at all, or it was happening really slowly. I called tech support and David suggested I dowload and use filezilla. It only took a few minutes and then my site was fully functional once again. I guess it was the BlueHost firewall that was slowing me down. It's goo......Read full customer review

YES

Review By: No name

Review: Bluehost is everythign I want in a host. I've had trouble finding a provider that will allow me to add the multi-media files I want to on my site without killing me with extra fees and technical issues. I've got streaming audio AND video on my site and it rocks without a hitch....Read full customer review

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Review By: Atkinson

Review: 99.9999% uptime my foot! I’ve experienced extreme downtime, failed email, quota suspend errors with my site being down for hours on end. Totally need to find a new host....Read full customer review

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Review By: Dwight

Review: My site has tons of pics. It is unlimited space but limited to 50 thousand files. I didnt get an email telling me to limit size till i had over 200,000 files. now i have 2 weeks to downsize. Time to find something else...Read full customer review

YES

Review By: xtremesites

Review: I find Ruby on Rails gives me all the speed, control and creativity i need to design great web sites for clients. Blue Host offers solid Ruby support, for the latest version. BlueHost really has been a great find - cheap and efficient and solid. ...Read full customer review

YES

Review By: anon

Review: bluehost is leaps and bounds ahead of my last host. in terms of spam filters, email management and simple site setup, i'm blown away. ...Read full customer review

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Review By: L. Kogan

Review: Used to be a great hosting service. Now - frequent downtimes. Stay away from them....Read full customer review

YES

Review By: Jrock

Review: Bluhost has a great price and the best service. Five stars!...Read full customer review

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Review By: apple0fmyI

Review: I loved that i could choose the shopping cart I wanted. So many hosts only give you one... I like zen cart and its not always availabel as an option. Blue Host goes above and beyond when it come to offering you features to choose from....Read full customer review

YES

Review By: Dana

Review: i'm the queen of databases and i love bluehost for giving me so many...100 MySQl... :)...Read full customer review

YES

Review By: Jake

Review: I'm the local president of a fan club and I've got lots of traffic coming to my site, what with the new twilight movie filming and all. I was actually surprised at how busy I am! Blue Host made it really easy for me to add exclusive pictures by using coppermine and I just started a wordpress blog too. Blue host seemed really cheap but it seems to give me everything i need. Robsten4ever!...Read full customer review

YES

Review By: pARTystuff

Review: I've been working overtime trying to get my ecommerce site up and running. It's a side business for me, for now, so it's been taking up a lot of my nights and weekends. I signed up with Blue Host on the recommendation of a friend and, let me tell you, I can second that recommendation! Setting up the basic site was fairly easy, but I was really h......Read full customer review

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Review By: Al

Review: Initially, when I got the service 3 years ago, it was amazing. The speed of my site was incredible, but now the servers are not preforming well and my site is down a lot. I am getting a lot of server time out errors. They don't care about quality anymore. They are just trying to get as many people on shared hosting as possible. not happy....Read full customer review

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Review By: R Setzer

Review: If you host media, you will want to be very careful with this host. I ran into specific difficulty with public domain media. And by that I mean true and verified public domain media. Bluehost shut down my account without receiving an outside complaint. Their explanation was that their own internal sweeper identified a file as possible copyrighted m......Read full customer review

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Review By: GavinW

Review: Gotta hand it to blue host. Even when we had some heavy down time, they were right there on the phone to sort the situation out. And it hasn't happened since. Servers are always fast!...Read full customer review

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Review By: Ruben Moreno

Review: The issue for me with bluehost is that despite they say everything is unlimites sucha as bandwidth, disk space, etc. This is not completely rigth, after being with bluehost for almost 4 years today they sent me an email telling thet my account was suspended and that I have 15 days to find another web host and move my websites because my account was......Read full customer review

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Review By: 4mxgraphics

Review: We've been using bluehost for about 4 years now. Everything has been great up until about a year ago. We have aprox 20 domains having email issues and domain error issues for MONTHS. Website will not pop up and emails cannot be received and sent. They continue to gives us the same jargon about there servers are busy and it will be up and running in......Read full customer review

YES

Review By: D. Silo

Review: Having reliable backups is something you can't imagine how important it is until it's time... and I know I should do my own...but i value that blue host does them too. ...Read full customer review

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Review By: Chris Smith

Review: We used BlueHost ftp space to collaborate with another company. When that company uploaded a software update patch, BlueHost sysadmins noticed it and locked the account. That's reasonable, to allow time for investigation. However, they did not email me until after I had called them the next day to find out why we couldn't get into our server. That ......Read full customer review

YES

Review By: Pham Tiep

Review: excellent host provider, i don't think another provider best more than, sorry for bad english :)...Read full customer review

YES

Review By: Russell C Atchley

Review: I find the customer support excellent and the uptime is excellent. The only reason I gave them a 9 on pricing is that I am unaware of the different prices for other hosts....Read full customer review

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Review By: Jim

Review: "Sad to say, Bluehost's service has declined severely over the last nine months or so. Prior to that time there were no issues with uptime or performance, but since last December there has been problem after problem, including extensive downtime, changes to the server that have broken things on my PHP site (without prior notification of changes), ......Read full customer review

YES

Review By: James Pellerano

Review: I used to use 1 and 1. But when my term of service ended I searched around for a different host with a lot more features. I now have unlimited storage and bandwith! Ruby on Rails, ssh access! Really easy to set up and a great price!...Read full customer review

YES

Review By: RandolfHere

Review: I really don't think BlueHost or any host should say unlimtied disk space and file transfer when there are limits...Blue Host's limits are pretty high , though , certainly enough for me. I just wanted to tell every one to read the small print. ...Read full customer review