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HostGator Customer Reviews

16+
8-
YES

Review By: jeff
Reviewed on 07/30/2011

Review: This is the best host ever try them 1 mouth free with code 404page you will love this host no contract they help you with every thing and good speed we used over 1tb on shared hosting with band with with no problem! BEST HOST this shared host tops most vps!!...Read full customer review

YES

Review By: Robert
Reviewed on 05/31/2011

Review: I was with 1and1 and Godaddy before I found hostgator. Its the difference betweeen a Corvette and a Chevette. Host Gator is ALWAYS responsive. When I first signed up I flooded them with tickets to see if they would respond well (since my past experiences were awful) they corrected them all and gave me excellent advice. A+ rated hard to find good companies like this. ...Read full customer review

YES

Review By: torres
Reviewed on 12/16/2010

Review: I've been with HostGator for just over 6 months. I have not had a single issue or sec of downtime. The cpanel is so superior over the garbage that my last host provided, I had no idea what I was missing! My websites run flawlessly, and I've been able to set up 2 extensive, very professional store-fronts and generate some serious revenue!...Read full customer review

YES

Review By: Matt Duncan
Reviewed on 06/13/2010

Review: I have used several web host over the years including Bluehost, Yahoo, GoDaddy, Siteground, 1and1, and others. Some were ok, but their "unlimited" plans weren't really unlimited. Actually none of them are. Some hosts have a limited on "multimedia" files and everyone has a limit to a certain number of ionodes, or the number of total files you can ho......Read full customer review

NO

Review By: frederick
Reviewed on 04/14/2010

Review: The only major complaint that Ive got is that their tech support department is awful. I had a php script that was using too many filehandles and i got suspended!!! my account was pending investigation and then they told me to investigate the issue and get back to them. I got back to them in 10 min and they then took 10 hours to respond! I make money from my site and this was not acceptable....Read full customer review

YES

Review By: havana
Reviewed on 03/26/2010

Review: The HG server offers max accessing speed. Transfering data through FTP also is a faster process. With unltd bandwidth the site has remained up all the time. A perfect backup of data is also maintained. My site has undoubtedly recieved more hits with this host and never sees downtime. VERY reliable....Read full customer review

YES

Review By: Wade
Reviewed on 03/12/2010

Review: Piece of mind is the most important thing that you can buy, and that's what you get with HostGator....Read full customer review

NO

Review By: Vanaika
Reviewed on 03/05/2010

Review: Some users say good things about hostgator because theyve never really experienced high traffic. Buuuuut those with high traffic are generally automatically suspended until they purchase the more expensive server package!...Read full customer review

YES

Review By: amir
Reviewed on 02/18/2010

Review: I am running three websites and both work perfectly. The cpanel is simple and easy to use. There are also many other great features like PHP support, mySQL, email, webmail, SSI, CGI, you name it they got it! I have been with HostGator for about a year now and I have never experienced downtime. The download speed is also very fast! Very happy customer!...Read full customer review

YES

Review By: Jordanna P
Reviewed on 02/03/2010

Review: HostGator's cpanel is way way ahead of my last host. It is a very useful cpanel. I mostly like the Awstats. It not only gives you all kinds of traffic statistics for your site, but it shows 404 link errors and other such errors. Even adding subdomains etc. is done quickly and easily. I've only called support once. They answered right away and fixe......Read full customer review

NO

Review By: DP
Reviewed on 01/27/2010

Review: I was happy with host gator up until it mattered most. My website that I hosted with them was hacked and hijacked...and there response to me was this please wait in line. I did not feel that they took this incident seriously at all. On top of that, they told me that i was not the only site they had that was hacked and that I needed to wait my tu......Read full customer review

YES

Review By: Mo and Gerry
Reviewed on 01/14/2010

Review: HostGator offers a few levels of web hosting which i think is ideal for anyone who is just trying this out and waiting to see what will happen with their website. So I started with the basic plan like two years ago - kudos to hostgator for offering everyone cpanel and a great sitebuilder too - and then i was able to upgrade really eaily as soon as ......Read full customer review

YES

Review By: Voy
Reviewed on 12/17/2009

Review: Ive tried othr web hosting sites, AND host gator relly does eat up the competition! ROFL ...Read full customer review

YES

Review By: Astrologul
Reviewed on 11/13/2009

Review: wonderfull...Read full customer review

NO

Review By: Tim
Reviewed on 10/14/2009

Review: - They upgraded their MySQL database without any further notice which caused at least 4-5 hours downtime (Not professional) - Their MySQL upgrade caused some problems on my applications. We have to spent hours to fix it. - Our web site downloads a remote file (50MB) once a day by using a cron job which is not possible with them. They have 15mb o......Read full customer review

YES

Review By: Randall
Reviewed on 08/16/2009

Review: I have a small personal website hosted with hostgator. I'm very impressed with their super fast servers. I've been with hostgator for almost a month. My site hasn't been down any since I signed up with them. They have 24/7 chat, 24/7 toll free phone number, you can submit a ticket if you need help. A very friendly user forum. I love the cpanel a......Read full customer review

NO

Review By: A. Morris
Reviewed on 05/13/2009

Review: I've just switched to HostGator's dedicated server... for the amount of money i'm paying, nearly $200 a month, I would expect a little more from a managed service. No down time, but it's been tough to get answers to my questions. A dedicated server is new for me - if you're new to this world as well, maybe you should check out somewhere else....Read full customer review

YES

Review By: KevinG
Reviewed on 03/15/2009

Review: Excellent overall. Support queue sometimes slow, and support reps don't always know the answer - but they find the right person who does....Read full customer review

NO

Review By: Chris
Reviewed on 01/13/2009

Review: Most everything is fine with HostGator except the download time and load time of my site. I use a monitoring service to track it. It consistently is given fair ratings. For the price I pay, I want a faster web hosting service. I'm moving on....Read full customer review

YES

Review By: Enrique Delgado
Reviewed on 11/06/2008

Review: They offer an immediate attention to our support requirements and they have the knowledge to solve problems. They also speak Spanish....Read full customer review

YES

Review By: Jacira
Reviewed on 08/28/2008

Review: This company gives top-notch support, either by phone, online chat or e-mail. Their uptime has consistently been 100%. I've moved all of my clients' sites to HostGator. By the way, they are no longer in Boca Raton,Florida, they are in the Houston, Texas area, and their servers NEVER went down, even when that area was devastated by hurricanes. Awesome company!...Read full customer review

YES

Review By: Brian
Reviewed on 07/02/2008

Review: I would recommend HostGator for those with small starter websites. I have owned and ran a business off of mine, and I wouldn't recommend it. I haven't tried a dedicated hosting server with them, so my opinions are based on the best of their shared host plans. Although their customer service is fairly quick and friendly there have had several issues......Read full customer review

NO

Review By: Ivana W.
Reviewed on 05/16/2008

Review: All the demo's and options are great and all - but I'm sorry the monthly fees are just waaaay too much - there is no way I can afford that in this economy....Read full customer review

NO

Review By: Andrew
Reviewed on 11/17/2007

Review: Note: This is what I am forced to say after 3 years, where i tried countless times (in excess of 15) to give Hostgator the benefit of the doubt and was very patient - still they know this is true, and they know it happens more often then they want to admit We have run several dedicated servers with hostgator from 2005 - End of 2007, nearly 3 y......Read full customer review