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midPhase Customer Reviews

5+
7-
NO

Review By: Robbie
Reviewed on 05/05/2010

Review: Their uptime isn't even close to 99.9%. They have a lot of hidden issues internally and lame excuses when they can't provide quality services that they claim they have. Servers are always going down and then not providing any type of notification of what is going on with accounts, keepin all of us in the dark. I have a business to run! What about me?...Read full customer review

NO

Review By: Tannis
Reviewed on 04/09/2010

Review: Midphase has many problems with their system. My passwords aren't working along with CPanel, and FTP. On top of that, they went ahead and just decided to switch my account to another server without me being aware of it. THEN, my mail was down for hours when I checked my site and they made me pay for all their mistakes with many important emails missed!...Read full customer review

NO

Review By: Nicolette
Reviewed on 03/28/2010

Review: A VPS tech was suppose to return a call on an important FTP issue I was having, it has been a week and I'm still waiting! Helloooo...?!...Read full customer review

YES

Review By: Diana Rose
Reviewed on 03/04/2010

Review: I had a DNS issue, called tech support and within 5 mins the issue was resolved. I'm happy with my MidPhase services :)...Read full customer review

NO

Review By: NetPotion
Reviewed on 02/20/2010

Review: If you like to get treated like you do not matter, and as if you're the problem? Get a hosting account here. It's about them afterall. You are an annoyance & your site doesn't really need to be online anyways....Read full customer review

YES

Review By: Dolly
Reviewed on 01/02/2010

Review: I had a bit over an hour of downtime recently, so I emailed midPhase and told the support guy that my uptime is not up to par and only around 9.83%..right away he gave me a coupon for 1 month of free hosting! They are one of the best with their customers in mind. ...Read full customer review

YES

Review By: Jeffy J
Reviewed on 11/13/2009

Review: I have been with Midphase for 6 months and I totally love them! I haven't had a major problem. My site has never experienced downtime. Only downfall for them is the single MySQL database. Other than that I give MidPhase two thumbs up!...Read full customer review

NO

Review By: Roger R
Reviewed on 10/06/2009

Review: ugh! The cheap plans are really cheap but they'll leave you with the lamest site ever. Go elsewhere...Read full customer review

NO

Review By: ruud
Reviewed on 07/18/2009

Review: My beef with Midphase is they offer unlimited bandwidth but this is not true. When my webpage got a link from digit.com the bandwidth peaked and since my data is on a shared server it effected the performance of 'the others'. Midphase threw my website offline without communicating this with me. After a few days and several phonecalls by me, the put......Read full customer review

YES

Review By: Sophie cat
Reviewed on 01/15/2009

Review: I was in a rush to get my website up so hired midphase web design guys to do the tough work for me - i just didn't have time to learn all this new stuff. It was an investment that certainly worked for me - the designer listened to me, actually got my ideas right, and then delivered a first version of my site within a day! 48 hours later, i had the ......Read full customer review

NO

Review By: Trish
Reviewed on 12/16/2008

Review: I am in the process of moving my site from Mid Phase as I write this review. I hope that it keeps others from the horrible experience that I have endured. Shared Server Customer support is very slow and the issues I experienced such as reverse DNS issues, email issues, errors on the server have taken as long as 6 months to resolve. There was a sit......Read full customer review

YES

Review By: Jim Pietrangelo
Reviewed on 10/30/2007

Review: They've had a rash of power problems this summer (2007,) but that seems to have slowed. Servers occasionally go down, as servers will.. but they get them up quickly. They are very responsive when you put in a 911 emergency service request. I've got customers with them as well as maybe 20 or so sites myself. Overall, I'm happy and would not switch....Read full customer review