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Hosting Ratings
 
Price Value
8/10
Performance
8.5/10
Reliability
9/10
Control Panel
8/10
Customer Support
9/10
User Feedback
8.5/10
85%
Overall Score
Hosting-Review Top Pick:

Best Customer Service

BlueHost is the winner of the Hosting-Review's Best Customer Service Award in 2009 & 2006 and also received Host of the Year Award in 2005.


Disclosure: As is the case with many other industry/topic specific magazines, websites and trade publications, we do receive compensation from some of the companies whose products we review within and outside of the web hosting industry, including, but not limited to, paid advertising placements, referral fees, contextual advertising links and sponsorship packages.

Building a strong reputation since 1996, this Bluehost hosting review shows that this company has good reason to be among the top ranking in the marketplace. The Bluehost hosting team has a reputation for being true experts in the field; this expertise shows when you sign up for individual or business class Bluehost hosting plans.

Bluehost web hosting review pages all highlight the company’s award-winning support. BlueHost consistently ranks high among customers and independent review sites. Most Bluehost hosting reviews make special mention of the Bluehost customer support team, which is available 24 hours a day, 7 days a week, by live chat, email, and toll-free phone to provide award-winning support.

Bluehost uses a sophisticated support tracking system for all tickets. This Bluehost hosting review will also draw attention to the fact that Bluehost offers their clients excellent disk space, bandwidth, and fully featured web hosting all at bargain prices. Unlimited bandwidth and disk space are always included, helping to make the $5.95 a month that much harder to resist.

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Price Value

While compiling information for this Bluehost hosting review, we found that Bluehost offers quality hosting prices to fit anyone’s budget. They provide good value when compared to other hosting companies with their single coverage plan.

As part of Bluehost web services, the company offers a free domain name, web-based email accounts, PHP, FTP, CGI, fantastico scripts, cPanel, 50 MySQL databases, and a page builder with simple drag-and-drop features. This is not where the features stop! There are many more options – it is worth taking the time to read the entire list.

Reliability

Our Bluehost hosting web review may not surprise you when it comes to reliability. For a company that has managed to stay this strong for so many years, it is not unusual that it have unbeatable reliability.

Highly trained technical staff monitors the data center at all times, night and day. The data centers are equipped with mirrored backups and redundant diesel/UPS backup power generators. Bluehost’s Internet connectivity is impressive, provided by an OC-48 connection, offering a 2 Gbit/second or greater bandwidth. Bluehost uses quad processor Opteron-based servers, which allows them to offer a much faster and more reliable server than many competitors.

Control Panel

Loaded with amazing features, Bluehost supports cPanel control panel. The majority of web hosting clients use cPanel: it’s easy to use, features understandable icons, and makes it easy to find the information you require.

Our Bluehost web hosting review should also highlight cPanel’s web-based file manager as well as the amazing setup wizard (which walks you through every step of your website creation process). Bluehost cPanel also offers numerous scripts for the advanced designer.

Customer Support

To provide an accurate Bluehost hosting review, we compared Bluehost’s customer support services with the services offered by its competitors. The Bluehost technical support is in line with the majority of client services offered by other hosting companies. While Bluehost unquestionably offers top-level 24/7 support, this does not stand out like some of its other features.