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Basics - What you need to know
DataCenter
In October 2005, Bocacom moved into a brand new, state of the art, 1Vault Networks datacenter in Boca Raton, FL that uses Cisco routers and switches with multipath redundant Gigabit Ethernet connections to NTT/ Verio, the world's largest service provider. Enjoy the many benefits of running your site(s) on an NTT Communications Global IP Network, a Tier 1 IP backbone that is constantly being upgraded to provide the end user with the best broadband usage, with direct connectivity to major ISPs in the North America, Asia, Europe, and Oceania. Bocacom will replace, at no cost to you, any failed or faulty hardware or hardware components, including NIC card, processor, motherboard, hard disk, or RAM. They also keep the temperature at optimum conditions with chilled water Leibert air conditioning units fed by a large water chilling plant.
Power Management
Peace of mind is assured with triple redundant MGE UPS uninterruptible power supplies, including a 10 MW diesel backup generator farm with enough fuel to run the operation steady for 3 weeks. To be extra certain, they perform power tests monthly. The data center is built to withstand a Category 5 Hurricane and sits well above the 100-year flood plain.
Physical Security
The windowless datacenter is built such that none of its walls are exterior walls of the building. Additional security measures include biometric scanners, card access control, 24/7/365 armed security onsite, 24/7/365 intrusion detection monitoring, and surveillance cameras.
Server Access by Customer
Physical Access:No physical access to the server
Root Access: Full root access to each customer server
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