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CoolHandle Dedicated has been thriving in a very competitive market since 2001. Started by a group of IT professionals, CoolHandle has consistently rated high for customer service and support, speed and uptime. They are as reliable and solid a host as you are likely to find today.
CoolHandle hosting services are proving popular among demanding businesses with high traffic and bandwidth requirements. Their managed hosting services, available for $50 a month, provide the ultimate in trustworthy technical support and services - perfect for a business that would rather focus on other aspects of its operations.
Located in Los Angeles, California, CoolHandle Dedicated hosting servers are well secured in a state-of-the art data center, backed by redundant power sources and the most modern security measures. CoolHandle Dedicated is well aware that all those powerful servers do require a hefty amount of energy, and the company has recently stepped up to the green hosting plate. Not only does CoolHandle buy green energy certificates to offset their power consumption, but they've installed more efficient hardware and operating procedures.
For powerful dedicated hosting with major support options and a green footprint, CoolHandle Dedicated is a solid choice.
Unique Benefits
- 50% off + free setup promotion running during September 2010. (no coupon needed)
- Dell PowerEdge servers configured to offer reliable performance at a value price
- Unlimited bandwidth ( multi-homed bandwidth)
- Free Private SSL Certificate
- SSH/Shell access
Key Features
- 30-day money back guarantee and no contracts
- Free $50 voucher for MIVA's advertisement program
- 24-hour setup
- Around-the-clock customer support
- Unlimited sites
- MySQL 5.x Database Server and PostgreSQL Databases
Editors' Comments
CoolHandle Dedicated hosting brings a wealth of experience and options to their customers. In operation since 2001, this company has showed steady growth, even through some difficult economic times. Their dedicated hosting plans are proving popular, especially among busy businesses looking for managed plans.
CoolHandle Dedicated consistently rates high for its customer service. Those who would like to take full advantage of the knowledge and expertise of CoolHandle Dedicated staff can sign on for a full management plan with their dedicated servers. From $50 a month, the pros will take care of most of your management needs, from updates and upgrades to full technical support.
Uptime Guarantee
CoolHandle Dedicated promises an industry-standard 99.9% uptime. All servers are monitored 24 hours a day, 365 days a year to ensure maximum uptime.
Basics - What you need to know
DataCenter
CoolHandle Dedicated operates a state-of-the-art data center in Los Angeles, California. They ensure they keep their links under 50% utilization - when CoolHandle Dedicated hits this point, they will add additional capacity in order to remain consistent and allow for traffic spikes. The CoolHandle Dedicated data center is in the same building as the nation's 12 largest Internet providers.
Server Plans
All CoolHandle Dedicated plans include 5 dedicated IP addresses, unlimited data bandwidth, a free private SSL certificate, SSH/Shell access, MySQL 5.x Database Server, PostgreSQL Databases and 24/7 in-house support. The latest version of cPanel control panel comes with an additional cost.
Power Management
CoolHandle Dedicated boasts fully redundant (2N) power from two separate utilities, to UPS, to PDU, to generator sets overseen by on-site infrastructure operations engineers to manage power, generator, and cooling systems. CoolHandle also has redundant power, temperature, and humidity-control systems and an on-site generator farm with 17 1500kw generators and 20,000 gallons of diesel fuel.
Physical Security
The CoolHandle data centre is highly secure. Entry to approved personnel is regulated by biometric scanner (fingerprint) plus cardkey for enhanced access security.
Control Panels and Extended Options:
CoolHandle Dedicated dedicated servers are all equipped with the latest release of the industry leading control panel to help customers to manage their website(s) with ease. CoolHandle offers web design services, e-commerce services and SSL certificates and server management for additional fees.
Server Access by Customer
Physical Access: CoolHandle Dedicated does not provide physical access to the serversRoot Access: CoolHandle dedicated provides root access to dedicated servers.
Service Offerings
General Managed Services - Bundles
CoolHandle provides full technical support for dedicated servers for $50/month. This includes any kind of server maintenance such as kernel upgrades, installing security patches, server monitoring, on-demand support. This fee does not include tasks like hosting account creation/deletion. Unmanaged server options are also available.
Security and Updates
CoolHandle ensures the most secure and stable version of any given software used on their hosting services.
Backup Services
While CoolHandle does maintain backup files for their own purposes, it is the customer's responsibility to properly back up their files and data. Information restoration services start at $100.
Vendor Comments
"We started in 2001, and since then we have focused all of our efforts to offer reliable and professional web hosting at a value price. We may not be the largest web hosting company out there, but we take the quality of our service and support very seriously. Our infrastructure is designed to offer the fastest and most reliable network functionality possible. Furthermore, our friendly customer support is well trained and available 24x7 either by phone or email."
- Ryan Morris, CoolHandle Hosting Marketing Director
Customer Profiles
- Web Hosting Servers and Resellers
- Data Storage
- Application Service Providers
- Gaming
- Ecommerce
Customer Testimonials
"I have worked with 3 or more hosting companies, and CoolHandle is the best company I have hosted my site with till now. They work with you with great patience and they deal with the problem in professional way, they work on problem 24/7 with very fast response, also the control panel where you deal with your invoice and package is very easy and you can reach what you need very fast. In the end I would like to suggest CoolHandle for all who need a hosting company"
- Ramez Magdy
"My last web hosting service gave me so much grief that I was close to throwing in the towel and forgetting about the web business entirely. However, my experience at CoolHandle has been highly satisfactory in terms of services provided. The customer service people I interacted were very professional, courteous and helpful; they had the information I needed, when I wanted it and if there was a query that was a little confusing, they asked for some time off and promptly emailed me a response with practical and relevant information."
- Ashish Kathuria