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Hosting Ratings
 
Price Value
8/10
Performance
8.5/10
Reliability
9/10
Control Panel
8.5/10
Customer Support
8/10
User Feedback
8.5/10
86%
Overall Score

Disclosure: As is the case with many other industry/topic specific magazines, websites and trade publications, we do receive compensation from some of the companies whose products we review within and outside of the web hosting industry, including, but not limited to, paid advertising placements, referral fees, contextual advertising links and sponsorship packages.

You may remember GoDaddy web hosting from their scintillating Super Bowl advertising of the past two years and celebrity spokespeople (including race car drivers Danica Patrick and Dale Earnhardt Jr.). We remember Go Daddy for their long-standing tradition of providing an affordable blizzard of shared hosting plans, domain services, email services, virtual and dedicated servers, and business solutions. For the purposes of this review, we'll focus on their shared hosting plans - not their clever ads or plethora of other hosting options.

When we say "affordable" in this case, what we really mean is "downright cheap." GoDaddy is the all-you-can-eat smorgasbord of shared hosting providers. You might find more and fancier dishes (read: frills) elsewhere, but it's doubtful you'll find a better price for the features you will get. The absolute best value here is the deluxe plan offering 150 GB disk space and 1500 GB bandwidth, available for as low as $5.94/month. This hosting package can handle a growing business or a personal website for sharing lots of pictures and information. Every package comes with access to Go Daddy's hosting connection - over 50 applications in one easy to access, quick install location.

Go Daddy might very well be the world's large web hosting service, currently managing well over 30 million domains. With such low prices and such high customer satisfaction, it's easy to see why. Sometimes, it's a good idea to join the crowd.

Price Value

Every GoDaddy shared hosting plan includes free email accounts (at least 500), MySQL Databases (at least 10), email forwards (a minimum of 50 and an unlimited max), plus forums, photo galleries, blogging, and a variety of free pre-installed and add-on software applications.

All Go Daddy customers can count on 24/7 FTP access, free website stats, ASP, ASP.NET, and Microsoft FrontPage extensions, and daily backups. There are no setup fees and no annual commitment required (though of course the bargains increase with your level of commitment). And even the least expensive GoDaddy plan promises no advertising will appear on your site. Also, though domains are not free upon signup, as they are with so many competing hosts, they only cost $1.99 a piece with your purchase, which is really a pittance.

In all, GoDaddy web hosting offers a pretty good price value for your pennies.

Reliability

Even though GoDaddy is an eclectic company with many irons in the fire beyond web hosting, they nonetheless own, operate, and support their own world-class data centers outright (as opposed to renting them like so many hosting-only companies do). The routers, firewalls, and servers running your site are all best-of-breed, and monitored round the clock. That means all your data is secured as well as the physical systems and structures supporting it.

And, never to be outdone, Go Daddy offers the industry-standard 99.9% uptime guarantee.

Control Panel

GoDaddy touts its own proprietary control panel, though you'd be hard pressed to find a sample or demo of it anywhere on their site (or anywhere else on the net for that matter). As with most control panels, there are a careful selection of task-centered menus (Domain Names, Email, Websites, Secure Certs, Customer Info, etc.) all selectable by clicking on large, obvious buttons. Pretty basic and standard fare, yes. Some of the menus however, like the Domain Control Panel, are a bit crowded and could use some spring cleaning in the layout department.

But if there's one extreme drawback to the GoDaddy control panel, it's the number of screens you have to rifle through advertising other GoDaddy products and services that you can buy. That said, virtual and dedicated server customers get to enjoy the more reputable and tried-and-true Plesk and/or cPanel control panels.

Customer Support

GoDaddy offers 24/7 telephone support (though not toll free); the website conveniently lists a real-time estimated waiting time, which seems to fluctuate between five and 10 minutes. GoDaddy web hosting also offers an email support system with a 7-hour response time.

GoDaddy's elaborate and searchable Help Center features no less than 30 topic-specific .PDF User Guides, plus a large database (also searchable) of articles and frequently asked questions. HostDaddy has also developed a series of playable "Actioncasts" that are a great help for beginners learning the ropes of new programs and services.