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Hosting Ratings
 
Price Value
9/10
Performance
8/10
Reliability
9/10
Control Panel
8/10
Customer Support
9/10
User Feedback
8.5/10
81%
Overall Score
Hosting-Review Top Pick:

Most Reliable Hosting

HostMonster is the winner of the Hosting-Review Most Reliable Hosting Award in 2009, & 2006


Disclosure: As is the case with many other industry/topic specific magazines, websites and trade publications, we do receive compensation from some of the companies whose products we review within and outside of the web hosting industry, including, but not limited to, paid advertising placements, referral fees, contextual advertising links and sponsorship packages.

HostMonster has been a hot web hosting provider since launching on the market in 1996. In the web hosting world, 14 years in business is a significantly long time. From the business owner to the individual who desires full functionality on a small budget, HostMonster aims to province complete a web hosting solution. HostMonster boasts a low-priced but feature-rich web hosting plan to meet virtually every client's wants and needs.

For just $5.95 a month, HostMonster customers are treated to world-class customer service available via toll-free phone 24 hours a day, every day. With U.S.-based call centers staffed with knowledgeable technicians and an average hold time of less than two minutes, HostMonster hosting has proven time and time again it takes client satisfaction seriously. Still a bit wary? HostMonster, unlike most of the competition, allows you to cancel at anytime: there's no long-term contracts and no cancellation fee. Just one awesome package and one low price.

But what really makes HostMonster shine is its feature package. You really can't do better than unlimited transfers, unlimited web hosting space, unlimited subdomains, 100 MySQL databases, a full range of scripts, ecommerce and multimedia features and more.

HostMonster web hosting is a one-size-fits-all web host compiling every imaginable feature and function into one quality, professional plan. You now get even better value as this hosting package allows you to host unlimited domains on one account

Price Value

In a word - excellent, especially for small businesses and small websites. HostMonster web hosting includes free domain name, site promotion, e-Commerce shopping cart scripts, and a SiteBuilder with templates.

HostMonster's singular plan allows you to host unlimited domains, including international ones, with unlimited email support, forwarding email accounts, autoresponders, add-on domains, parked domains, subdomains, additional FTP accounts: unlimited - all accounts. You get complete email and e-commerce functionality as well as support for all the most common forms of online multimedia - Flash, Shockwave, Real Networks, streaming audio/video, etc.

Reliability

HostMonster web hosting stands behind their service with a 99.9% uptime guarantee. All accounts come with an OC-48 backbone connection and customized Apache web server and high-performance Quad Opteron servers with UPS power backups, mirrored storage backups, and a backup generator. The data center where your hardware is stored is monitored by a professional security staff 24/7.

Data is kept safe and secure with reliable backup services that are included with the low package price. HostMonster pledges to take care of your data and your site so you don't have to worry about them.

Control Panel

HostMonster web hosting users benefit from the time-tested and approved cPanel control panel. This icon-based interface is so simple to use, the learning curve is practically a straight line. The functions are intuitively categorized into: Account & Domain Management, Mail Management, Site Menu functions (for site publishing functions, ie. FTP), and Advanced Menu functions (like Backups, Cron jobs, databases, FrontPage, and SSL). Then there are the convenient cPanel Wizards (like PageWizard and Shopping Cart Gurus) and assistants (like Search Engine Submit).

Your personal cPanel notes, ToolTips, StartUp Tips and other settings are all stored on a separate MyCpanel page. From here you also read your incoming emails and have the option to publish your traffic stats on your website for all to see.

Customer Support

You'll find nothing but the most courteous and professional customer support at HostMonster web hosting. Their comprehensive, complete self-service center with a searchable knowledgebase will quickly answer many questions. There's also an efficient e-mail query ticket system.

But best of all, HostMonster provides 24/7 toll-free phone support. Your call goes to a U.S.-based call center - none of HostMonster's support system is outsourced - and the average hold time is less than two minutes. There is no live chat support.