HostMySite.com offers custom Linux and Windows Virtual Private Servers, as well as, managed dedicated solutions, shared web hosting, document management systems, colocation, and domain names.
HostMySite.com is a truly customer-oriented host with a variety of possible server configurations and options to create a Virtual Private Server solution that gives you a strong data redundancy and application performance. HostMySite.com has been in the web hosting industry since 1997.
VPS Hosting from Hostmysite.com is the affordable alternative to dedicated hosting, and provides you with 5 times more resources than shared web hosting.
With performance similar to a dedicated server, a Virtual Private Server (VPS) gives you the ability to:
- Host multiple websites
- Run large database-driven applications
- Manage anything else you need on the Web
Unique Benefits
- 24x7x365 customer service (you can call in the middle of the night on a holiday and still talk with an expert technician)
- FREE setup on any new VPS hosting plan
- HostMySite.com owns and operates its own state of the art datacenters and networks
- Choose a control panel (Plesk, cPanel, Ensim)
- 100% uptime guarantee
Key Features
- Guaranteed 2 hour service level agreement on failed hardware
- Online video tutorials and articles
- Daily backups
- MS SQL server workgroup edition option
- Technician-to-customer ratio that is three times the industry average.
- 100% uptime guarantee
Editors' Comments
HostMySite.com has been growing very fast over the past few years. We like Hostmysite because of their wide-array of alternatives for their hosting customers. This includes shared, VPS (Windows, Linux, or ColdFusion) or fully dedicated and managed servers. Their staff of over 170 maintains a large number of shared, VPS and dedicated clients. Furthermore,
It is also convenient to have a provider of both Windows- and Linux-servers that owns its own data facility. You can utilize both types of products for application hosting, data storage, web-based applications, and more. They also own their own datacenter so are in full control of the whole process.
Uptime Guarantee
Like every other host out there, HostMySite.com has an uptime guarantee, but the difference is that HostMySite.com takes measures to minimize the need for the guarantee. They understand that it's not the payout from the guarantee that interests you, but the fact that your data will always be available. HostMySite.com stands behind their 100% network uptime guarantee, promising a 5% credit off your monthly fee for every half hour of downtime.
Basics - What you need to know
DataCenter
The HostMySite.com datacenter boasts a network with redundant Tier 1 multiple gigabit Ethernet and OC 3 fiber connections, HSRP Cisco-powered routers, diverse fiber paths, and hardware failover.
Power Management
Uninterrupted power is ensured by the use of central Powerware UPS, K-rated transformers, and diesel backup generators.
Physical Security
The facilities and your equipment and data are protected by video surveillance and restricted key-card access.
Server Access by Customer
Physical Access: Restricted key card access only
Root Access: Total Root access is provided to the customer only
Service Offerings
General Managed Services - Bundles
HostMySite.com offers a full range of Web hosting solutions; shared website hosting, application hosting, virtual private servers, and managed dedicated hosting. Each of the company's plans is tailored for specific usage by the client. The entry-level plans are ideal for beginners. The application hosting plans are designed for developers. The virtual private servers are the perfect stepping stone for those clients who are ready to transition from shared hosting to a dedicated server. The managed dedicated server solutions are custom built to client needs and specifications.
HostMySite.com supports a broad range of application platforms including ColdFusion, PHP, .NET, and many others. You may also add useful features such as SmaterMail, SmaterStats, datbases (MySQL, MS SQL, Access), a choice of control panel (cPanel, Plesk, or Ensim), RAID arrays, monthly security patches, load balancing, firewalls, or a Virtual Private Network (VPN).
Security and Updates
All dedicated server customers receive around-the-clock automated monitoring and live monitoring by dedicated server engineers. That means HostMySite.com will keep strict tabs on your server, firewalls, routers, switches, and connectivity, and in so doing block viruses and spam, detect attempts at intrusion, and safeguard the overall health of your server. With all of this information available at your fingertips, you are empowered to make the necessary adjustments to your server's configuration and the allocation of costs in your website's budget to achieve maximum performance and minimal risk. Managed hosting clients benefit from personal assistance with all this. But even for customers who do not opt for managed services, dedicated engineers are on staff 24/7/365 to help with any troubleshooting needs.
Firewall
HostMySite.com offers custom firewall configuration.
Backup Services
HostMySite.com dedicated customers get 2 GB backup storage with additional backup storage available for a $25 setup fee and $20 per 10 GB. Daily managed backups are also offered for an added fee.
Vendor Comments
Quote from Lou Honick - CEO, HostMySite.com
"HostMySite.com offers a full range of hosting services. Unlike many hosting providers, HostMySite.com provides shared website hosting, application hosting tailored for developers, virtual private servers, and managed dedicated hosting. From our very humble beginnings, we built our corporate culture around providing outstanding service. More than 60% of our staff works in our Customer Support Center. The main difference between our Support Techs and those at other companies is that our people are empowered to fix problems.
Of course service is our focus, but we also have a fantastic infrastructure. Unlike many hosts, we design, build, and maintain our own facilities. When you need support, we have staff on-site and ready to respond 24x7. Unlike hosts that collocate, we have immediate, direct access to our equipment. We also have an extensive stock of backup equipment, allowing us to provide an aggressive hardware replacement SLA on anything we deploy. Our average time to replace a failed component is less than 45 minutes from start to finish, with many repairs completed in 15 minutes or less. Our model allows us to provide a level of security and responsiveness that smaller companies can't easily replicate."
Customer Profiles
- Application Service Providers
- Data Warehousing
- Resellers (VPS Plus)
Customer Testimonials
"I just wanted to thank HostMySite.com for the EXCELLENT customer support your support team provides. I have submitted many questions (many novice level) and always receive a prompt, professional, and courteous response. Not only are questions answered, but the support team always provides every solution available that corresponds to the inquiry.
"Whether its 9AM or 9PM, it's great to know that our organization can depend on such a reliable hosting company and expert support contacts. I always recommend HostMySite to anyone that is ever looking for a web hosting option.
"I know that sometimes support personnel gets overlooked, overworked, and sometimes never gets appreciated, so I thought I'd throw my two cents in...Thanks HostMySite.com!"
- Dean Comber, Illinois Park & Recreation Association
"I want to give a HUGE thanks to your entire support team. I had a deadline of 5 pm today, and I beat it by 1.5 hours in large part thanks to the wonderful level of customer service your staff provided me with. I needed help with uploading my .mdf and getting my database setup, and just general questions. They answered every question, resolved every problem, and did so with an attitude unmatched by any other hosting company I spoke with (I tried to work with 3 others, who all came up short on meeting my needs). You guys rock!"
- Michael Mosley, precisiondoor.net
"I wouldn't recommend any other hosting company. I'm consistently impressed by the excellent response times and helpfulness of yourself and your support staff. If anyone around me needs server hosting, I'll definitely point them in HostMySite's direction..."
- Ian Barr - EvaluatePharma.com