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Hosting Ratings
 
Price Value
10/10
Performance
9.5/10
Reliability
9.5/10
Control Panel
9.5/10
Customer Support
9/10
User Feedback
9.5/10
95%
Overall Score

Disclosure: As is the case with many other industry/topic specific magazines, websites and trade publications, we do receive compensation from some of the companies whose products we review within and outside of the web hosting industry, including, but not limited to, paid advertising placements, referral fees, contextual advertising links and sponsorship packages.

HostPapa is the UK's leading green hosting provider offering huge disk space, bandwidth allotments, and flexible low-cost payment plans for all of their web hosting packages. The HostPapa customer support team is incredibly knowledgeable in all aspects of web hosting, website creation, and website maintenance, and the management team comes to the table with numerous years of experience in the green web hosting industry.

You can choose one of their 3 packages: Starter, for those seeking a small personal site; Business, for those in need of more than one site (plus some added features); and Business Pro, giving you enhanced website security and performance for your online business. For all plans, HostPapa provides its customers with the freedom and flexibility to create, publish, and promote a fabulous website for a brilliantly low cost.

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Price Value

Start off your HostPapa experience with HostPapa’s Premium Website Builder, included in all shared web hosting plans to new customers. Then, after your basic website has gone live, HostPapa gives you nearly limitless tools for expanding and improving upon it until you're generating the traffic and (if applicable) the profit you seek and deserve. In its undying effort to help all customers create and publish top performing websites to the internet, HostPapa provides you with an array of e-commerce tools (not least of which are shopping carts and search marketing credits) all for free.

HostPapa customers also have the versatility to make their websites as interactive as they'd like, with the ability to post polls and surveys, blogs, chat rooms, user forums, discussion groups, bulletin boards, photos and videos, guest books, and much more. You'll also enjoy a suite of premier web developer tools that require no programming knowledge whatsoever. And, of course, once your dynamic, interactive, professional-looking site is up and running, your job is not done, and neither is HostPapa's. Your HostPapa shared hosting plan includes the most advanced and easy-to-use tracking, reporting, and analysis tools for gauging and optimizing your site's performance. All of these features combine to make your website the best it can be.

Reliability

Not only does HostPapa offer a 99.9% uptime guarantee but a 99% network uptime guarantee as well. Backing up these promises are a seamlessly integrated collection of cutting-edge hardware from Cisco and Intel, raised floors, climate control fire and flood detection, and prevention/suppression systems, as well as earthquake fault protection. The facilities are powered by redundant uninterruptible power supplies backed up by redundant diesel generators. All systems and facility grounds are monitored by 24/7/365 security systems and personnel. Customers can manually backup data through their cPanel, or purchase HostPapa’s Automated Website Backup service (1GB plan is included in the Business Pro hosting plan) for peace of mind. In all its years in business, HostPapa customer satisfaction is so high that the company has yet to have a customer request they make good on their 30-day money-back guarantee.

Control Panel

All HostPapa customers enjoy full use of the world's leading-edge control panel. cPanel is intuitive, clear, and as functional as it is versatile. Using cPanel and all its many tools and utilities is so easy that even an internet novice can instantly navigate the various icon-based interfaces. The cPanel main menu boasts a thorough collection of all the real-time user stats you could ever want or need for maximizing and optimizing your site's performance.

Customer Support

HostPapa's customer service centre is crowned by a comprehensive selection of self-guided support services, including the latest company news briefs, a do-it-yourself troubleshooter, an assortment of useful video tutorials, a downloadable library of user manuals and software support tools, along with an incredibly helpful active user community. For assisted support, customers can contact the knowledgeable HostPapa staff via 24/7/365 toll-free telephone, email, and live chat. For personalized one-on-one support, Business or Business Pro hosting plan customers can schedule a FREE 30-minute dedicated session with a PapaSquad team member. Starter plan clients may purchase this session for £19.95.