Hosting Ratings |
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Price Value |
7/10 |
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Performance |
7/10 |
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Reliability |
7.5/10 |
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Control Panel |
8/10 |
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Customer Support |
6.5/10 |
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User Feedback |
8/10 |
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72% Overall Score
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Disclosure: As is the case with many other industry/topic specific magazines, websites and trade publications, we do receive compensation from some of the companies whose products we review within and outside of the web hosting industry, including, but not limited to, paid advertising placements, referral fees, contextual advertising links and sponsorship packages. |
Toronto, Ontario-based HostUpon web hosting may serve clients around the globe, but rest assured their customer service is in-house and in their home country. HostUpon boasts maximum uptime and a standard offering of hosting features, with some nice unlimited options. Even the starter package comes with unlimited disk space, bandwidth, addon domains and MySQL databases and a free domain for life.
Host Upon offers two straightforward packages: the Starter Unlimited package, for personal and home use; and the Business Unlimited, for larger sites with higher traffic. Both offer solid feature packages at a good price; all-in-one options that are easy to choose and use. HostUpon's packages are designed for novice users who need a web presence, but extend to those who need more robust features.
HostUpon also pledges easy and free file and email transfers if you decide to move an existing site to HostUpon.ca. They promise your site will never be down during the switch.
Price Value
HostUpon offers solid starting packages without too many bells and whistles. The price ($4.95/month for the starter package, with a two-year commitment) is right for most budgets, and the option to scale up to the more extensive business package could prove helpful for growing enterprises.
HostUpon.ca offers the popular cPanel control panel, Fantastico script library and SiteBuilder, all industry-leading software you don't want to be without. HostUpon also offers a 30-day money back guarantee on both its hosting packages.
Reliability
HostUpon guarantees 99.9% uptime. By monitoring their system 24/7, HostUpon technical staff are able to spot and tend to any issues that may arise. Host Upon's network quality and speed enables them to provide excellent network infrastructure whilst ensuring confidence in our customers.
HostUpon uses the SoftLayer Dallas data centre to host its servers. This is a top level, cutting edge data centre, definitely. Some customers may want to note that Host Upon does not own and operate its own data centre - and it is outside of Canada.
Control Panel
A benefit of HostUpon is its decision to offer cPanel control panel to all customers. cPanel has an industry leading, user-friendly interface with a number of free scripts. cPanel facilitates the development and launch of blogs, ecommerce operations, business or personal sites in seconds. HostUpon promotes the point-and-click site management of cPanel.
Customer Support
HostUpon's customer support is available 24/7/365 via live chat and email support ticket. They promise real people on the other end of your query - and no outsourcing. Host Upon's typical response time is a reasonable 15 minutes or less. Although HostUpon offers a toll-free sales line, technical support questions are directed to chat or email.
HostUpon.ca has developed an extensive support portal, where customers can easily manage support tickets and access video tutorials, a download library, knowledgebase and the company blog.