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Hosting Ratings
 
Price Value
8/10
Performance
9/10
Reliability
9/10
Control Panel
8/10
Customer Support
8/10
User Feedback
9/10
89%
Overall Score

Disclosure: As is the case with many other industry/topic specific magazines, websites and trade publications, we do receive compensation from some of the companies whose products we review within and outside of the web hosting industry, including, but not limited to, paid advertising placements, referral fees, contextual advertising links and sponsorship packages.

IX Web Hosting is an award-winning discount web hosting company. In business since 1999 - that's a long time in this industry! - IX Hosting has developed into an industry leader by providing both individuals and small- to medium-size businesses with all the tools required to easily establish their desired online presence. IX Web Hosting estimates 5,000 new clients switch to their services every month. Numbers like that almost speak for themselves!

But there's more. IX Web Hosting offers energy-efficient web hosting and friendly and reliable customer service. Users of both Linux and Windows can turn to IX Hosting to find hosting packages that suit their needs. Starting at just $1.95 a month, IX Web Hosting offers unlimited domains, unlimited disk storage and unlimited sub domains. With a state-of-the-art data center and a US-based call center, IX Hosting has the infrastructure and personnel to meet all your needs.

All IX Hosting plans include website statistics and raw log files, professional web design software, an online file manager and WebShell, WorldWide WebMail access, and eCommerce Shopping Carts. IX Web Hosting comes with a 30-day money back guarantee: if you're not completely happy with the features and support IX offers, you won't be out a cent.

Price Value

IX Web Hosting delivers unlimited disk space, bandwidth and sub-domains and a long list of features, all starting at just $1.95. IX Hosting also features a 24/7 customer support center with toll-free telephone and live web chat support standing by. Price value? Excellent.

For extra protection, IX Hosting runs a sequence of money-back guarantees, beginning with an initial 30 day 100% money-back guarantee. In recognition, however, that it sometimes takes several months to determine whether a service is right for you, IX Web Hosting that if you are ever unsatisfied with their service, you can receive a full refund of the current month's fees as well as all prorated monthly fees left on your subscription.

There's a customer support guarantee (see that section below) and a Price Freeze guarantee that once you join, your fees will never go up again. IX now includes Alipay payment method, used by many Chinese citizens.

All IX Hosting plans support CGI-BIN, Perl 5, CGI-scripts, PHP 4 scripting, and Macromedia DreamWeaver, Flash, and ShockWave, Real Media, MP3s, Quicktime, streaming audio, MySQL, PostgreSQL, Webalizer and ModLogan statistics, WAP (Wireless Application Protocol). ColdFusion, Microsoft SQL servers and Active Server Pages supported by only Windows packages.

Reliability

IX Web Hosting vows that uptime is their top priority, and guarantees 99.99% uptime during any 12-month period. This guarantee includes network uptime, server uptime, web server and service uptime. IX Hosting also performs regular courtesy site backups.

IX Web Hosting owns their own data center, which they monitor day and night. The data center has been custom designed to run on fault-tolerant systems, to ensure lightning-speed load times using smart-routing, and provide redundancy in every possible capacity, featuring SONET reliability and CISCO 12000 series router to run 750 servers for 80,000 clients.

Control Panel

IX Hosting's proprietary H-Sphere control panel is unbelievably easy to use, primarily because the interface is all icon-based. Learn to associate the little pictures with the task clicking it performs and you'll be playing this thing like Mozart on the piano before you know it.

Among its greatest features are multiple domain management, real-time email management (auto-responders included), and a password protected directory manager. What you can't do on this control panel, you probably don't need to do. IX Web Hosting gives you access to your account information and settings, including invoices - you can manage your account simply from the account control panel.

Customer Support

Among all IX Hosting's other guarantees is "Support Hero", promising 1-on-1 personal support 24/7. You will receive your very own "support hero" and be given an email address, phone number, and technical blog.

IX Web Hosting also has 24/7 toll-free telephone, ticket submission and live web chat support. IX Web Hosting takes customer service seriously - and it's a great benefit to all who sign on to their services.