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IX Web Hosting

IX Web Hosting is an award-winning discount web hosting company that has developed into an industry leader in providing individuals and small to medium size business with all the tools required to easily establish their desired online presence. They estimate 5,000 new clients switch to IX Web Hosting every month. Users of both Linux and Windows can find hosting packages that suit their needs.

All IX Hosting plans include website statistics and raw log files, free search engine submission services, professional web design software, an online file manager and WebShell, WorldWide WebMail access, and eCommerce Shopping Carts.


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Hosting Ratings:
Price Value 9 / 10
Performance 9 / 10
Reliability 9 / 10
Customer Support 8.5 / 10
Control Panel 8 / 10
User Feedback 9 / 10
Overall Grade: 88%
Price Value
IX Web Hosting delivers unlimited disk space and add-on features, such as many e-mail accounts, domains to host and unlimited bandwidth all at one of the best prices on the web. They also feature a 24/7 customer support center with toll-free telephone and live web chat support standing by. Price value? Excellent.

All IX Hosting plans support CGI-BIN, Perl 5, CGI-scripts, PHP 4 scripting, Microsoft FrontPage and Macromedia DreamWeaver, Flash, and ShockWave, Real Media, MP3s, Quicktime, streaming audio, MySQL, PostgreSQL, Webalizer and ModLogan statistics, WAP (Wireless Application Protocol). ColdFusion, Microsoft SQL servers and Active Server Pages supported by only Windows packages.


Reliability
IX Web Hosting vows that uptime is their top priority. Their datacenter has been custom designed to run on fault-tolerant systems, to ensure lightning-speed load times using smart-routing, and provide redundancy in every possible capacity, featuring SONET reliability and CISCO 12000 series router to run 750 servers for 80,000 clients.

For extra protection, IX Hosting runs a sequence of money-back guarantees, beginning with an initial 30 day 100% money-back guarantee. In recognition, however, that it sometimes takes several months to determine whether a service is right for you, IX promises that if you are ever unsatisfied with their service, you can receive a full refund of the current month's fees as well as all prorated monthly fees left on your subscription.

There's a customer support guarantee (see that section below) and a Price Freeze guarantee that once you join, your fees will never go up again.
Control Panel
IX Hosting's proprietary H-Sphere control panel is unbelievably easy to use, primarily because the interface is all icon-based. Learn to associate the little pictures with the task clicking it performs and you'll be playing this thing like Mozart on the piano before you know it.

Among its greatest features are multiple domain management, real-time email management (autoresponders included), and a password protected directory manager. What you can't do on this control panel, you probably don't need to do.


Customer Support
Among all IX Hosting's other guarantees is a 1 Hour Response guarantee, promising that a technical support representative will contact you within 1 hour of you sending in an email support ticket. If they fail to respond within that time, they'll calculate a partial refund of that month's fees based on how long they made you wait. But why submit a query ticket when IX Web Hosting has 24/7 toll-free telephone and live web chat support?