Hosting Ratings |
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Price Value |
7/10 |
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Performance |
8.5/10 |
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Reliability |
8/10 |
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Control Panel |
7/10 |
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Customer Support |
7/10 |
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User Feedback |
8/10 |
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80% Overall Score
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Disclosure: As is the case with many other industry/topic specific magazines, websites and trade publications, we do receive compensation from some of the companies whose products we review within and outside of the web hosting industry, including, but not limited to, paid advertising placements, referral fees, contextual advertising links and sponsorship packages. |
From the beginning, One.com (formerly B-One) had one vision: to offer simple, flexible and convenient web hosting that would appeal both to beginners and expert web hosts. As if that wasn't enough, One.com also promises competitive pricing and reliability – everything, in other words, that clients are looking for in their web host. While One.com may appear relatively new in the European hosting market, it has quickly developed a loyal following – the One.com customer base has grown to 700,000 since 2002.
For €6.57/month, One.com offers a flexible plan: thousands of MB in disk space, unlimited band width, unlimited email accounts, daily backups and much more. All the tools you need to build and maintain a site quickly and easily – including a web builder and a 3-click blog tool – are included in One.com's basic web hosting package.
But what might truly make the difference for European customers is One.com commitment to client support. English speaking support staff are available all day, every day to answer questions through online chat. If you'd rather receive support in another language, One.com also offers support in French, German, Dutch, Swedish, Norwegian and Danish.
Price Value
You may notice One.com offers less disk space and fewer features than many other hosting companies on the European market. However, after examining One.com's hosting packages closely, we're certain that the options on offer will be more than enough for most web developers' needs. If you are not sure which package to select, we suggest you start with the lowest-cost one – One.com makes it easy to upgrade anytime, and you will pay only the difference. This flexibility is a rare treat in the web hosting world!
Reliability
One.com has a guaranteed uptime of 99.9%. Indeed, One.com's commitment to low prices has never gotten in the way of its security, reliability or infrastructure excellence.
All servers are Hewlett-Packard with redundant power supplies, mirrored SCSI disks with daily external backup. The systems are placed in a private server room at Interxion in Denmark. The server room has redundant power circuits, battery backup, diesel generators and an innovative smoke alarm system. The One.com backbone is fibre-based with redundant infrastructure. All systems and servers are monitored around the clock.
Control Panel
All One.com web hosting packages include One.com's proprietary control panel. Multi-functional and easy to use, the One.com control panel is icon based, easy to read and offers an efficient way to administer, build, track and maintain all your One.com sites.
Customer Support
Online chat and email support are available 24 hours a day, every day. There is no telephone support available, which may be an inconvenience for some – perhaps live phone support was the one thing that had to go in order to keep prices down.
One.com also offers a solid knowledgebase, filled with frequently asked questions and answers. Customer support is based in Dubai and Denmark and is available in English, Danish, Dutch, French, Norwegian and Swedish. This is a real benefit for European hosting customers!