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PowWeb

PowWeb is a privately owned web hosting company established in 1999. PowWeb's whole infrastructure was built and developed in-house and all of their equipment is managed by their own personnel. 

This company has a unique selling proposition; they only have one hosting plan, called One Plan. One of the top business hosting companies in the industry, PowWeb prides itself on offering a feature-rich product at an affordable price to aid in the development of your business. Further backing up this statement, PowWeb has just increased the disk space to unlimited disk space and bandwidth while reducing their price to $3.88/mo.

Their customer support and overall performance is second to none, as we have received no complaints about a lack of reliability or prolonged downtime.


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Hosting Ratings:
Price Value 9 / 10
Performance 9 / 10
Reliability 8.5 / 10
Customer Support 8 / 10
Control Panel 7.5 / 10
User Feedback 8.5 / 10
Overall Grade: 83%
Hosting Review Top Pick:
Best Business Hosting 2005
PowWeb is a one stop shop for business web hosting that includes everything you need to set up and run your online business, including access to PowWeb technical expertise, 650 email addresses, an online shopping cart and reliable load balanced server platform - all for one low price.
 

Price Value
As far as we're concered, this plan is right up there with iPowerWeb. Their pricing structure is a little different than we've seen with other hosting providers. PowWeb only offers one plan, at $3.88/month. This is a limited time promotional rate. This package now includes unlimited webspace and bandwidth for all new and existing customers. Also included are features such as FrontPage Extensions, MySQL Database, in-depth web statistics, spam filters, and email virus scanning, making their hosting package a real value.
Reliability
PowWeb employs a load balanced hosting technology, making downtime practically impossible. This technology distributes the load of a single website across multiple servers. If one server goes down, there is no noticeable effect on end users and no downtime. This hosting company invests continually in the infrastructure of its datacenters, providing you with unquestionable reliability and support. They employ redundant networks, and hardware consisting of Cisco Systems and Juniper Networks equipment. Exclusively using Dell servers, known for their dependability, also boosts PowWeb's reputation as a reliable web host.
Control Panel
PowWeb Hosting has developed their own custom control panel software, which is called the Member Operations Center or "OPS". It offers lots of features and has a good "back-end community" with very popular customer support forums and webmaster resource areas. However, when faced with this custom developed control panel over the widely accepted CPanel or Plesk, you quickly realize that it is not the easiest panel to set up and use. There are components that do not come installed and the interface is not as clean and easy to use as the other control panels. Perhaps an update is in order...
Customer Support
PowWeb's technical support is now available 24/7 via toll free phone, email or live chat. This is what we look for in a top quality host. Similar to other hosting companies is PowWeb's 30-day money back guarantee if you are unsatisfied with their product. They also have a vBulletin message board that will allow you to ask presale questions and support questions, so other users may help you.

Employing community forums and live chat capabilities heightens the effectiveness of PowWeb's customer service team, making it a better choice than most hosting companies. PowWeb has recently taken its customer suggestions and improved its customer support techniques. They have become more attentive to customer needs, and developed a customer support system that is one of the best in the industry.