Site5 Hosting Review

Site5 is a privately-owned California corporation that has been in the business for a long-standing 7 years. Operating profitably for over six years, they were one of the first four licensed Cpanel distributors. With excellent prices, and the experience to match, Site5 is definitely a good hosting option.

They also have all the features you need to get your site up and running the way you want. If you're already hosted with another company and want to switch, they will automatically transfer your site's files to a new account and extend their normal 30-day Unconditional Guarantee to 60 days.

Overall, Site5 is a good pick because of its great plans, good features, strong service, and reasonable prices.

Price Value

Site5 offers its customers some of the best features available on the net for developing your own website. Plans start at $5.95/month (on a 1-year term) for unlimited bandwidth and unlimited disk space. They offer their in-house developed NetAdmin 4 control panel, my.Site5 account management system, unlimited domain pointers, unlimited parked domains, unlimited subdomains, unlimited mySQL databases, unlimited POP accounts, SpamAssassin auto-installed, system-wide virus filtering, downloadable raw logs, Microsoft FrontPage Extensions, chatrooms, bulletin boards, and shopping carts to help in your site's progression. All plans are Ruby on Rails enabled, and include no setup fees. Also, if you are transferring over existing account, they offer a 60-day money-back guarantee (which is double of their standard 30-day guarantee).

Reliability

Site5 is one of the most reliable hosting companies in the industry. They employ Dual Pentium 4 Xeon 2.8 GHz Processors with 1 MB cache & HyperThreading Technology. They also use a system with complete redundancy so there is no single point of failure. The data center is connected to a fully protected SONET ring with multiple points of entry. Furthermore, the data center also has direct fiber circuits to various transit providers and peering exchanges. They have developed custom written and fully integrated monitoring systems for all inbound and outbound network traffic which includes alarms for flapping/offline/erroring circuits, threshold exceeding packet per second rates, worm/virus filtering and IDS matrixes. The data centre itself is 50,000 square feet of enterprise class space that has redundant municipal cleaned / groomed 3 phase electrical power backed by redundant battery rooms / UPS. All in all, Site5 employs every measure possible to keep your site up and running.

Control Panel

Site5 uses NetAdmin 4 as its control panel for customers. The program was developed in-house by their staff, and has been one of the leading control panels for years. The latest version offers the critical functionality many control panels lack, which gives you control over every aspect of your account. You can manage and configure your account and billing information, Email settings, Website settings, Domain names, MySQL Databases, Files and folders, and security settings all from their easy to use interface. Site5's control panel also comes with a Fantastico De-Luxe Script Installer.

Customer Support

Site5 has several ways in which to contact them or get information should a problem arise with their services. Customers agree that the support is good, though rarely needed. They employ an extensive online FAQ and knowledgebase for those who feel they can probably figure out their problem on their own. They also have Live Chat, e-mail addresses, a community forum, and a toll-free sales number for everyone else who needs to contact a person directly. Their customer support team is employed with Level III hardware technicians on-site 24/7/365.