Constant Contact Survey Marketing Review

Recently ConstantContact has become something of a household name. Many companies looking to get into survey marketing have heard the buzz on the radio and at trade meetings about this provider. ConstantContact has become a favorite among small and large businesses alike. Non-profits have also taken a liking to this service, no doubt due to Constant Contact’s ability to make all its services, including marketing surveys, extremely user friendly. Constant Contact offers an enormous selection of templates, organized by industry, which gives almost anyone the springboard they need to get their campaign up and going.

Those who are money-conscious will be pleased to hear that ConstantContact is very reasonably priced. Frugal companies will be even happier to know that theirs is a generous 60-day free trial. This extended trial period is a great opportunity to fully explore the service risk-free.

Perhaps the most unique perk offered by Constant Contact is their free personal coaching service. This will help you take a lot of the guesswork out of your survey campaigns. No more learning from mistakes! With personalized help, you can do it the right way the first time, every time.

ConstantContact has it all: a great price, an excellent product, and superb support.

Features

• Survey Wizard
• On-screen editing and preview
• Drag and drop simplicity
• Over 60 available templates
• Built in image hosting
• Spam check
• One-screen editing / preview
• Drag-and-drop simplicity
• Color and font toolbar
• Text formatting
• Multiple question types
• Required-question option
• Questions-numbering option
• Template selector
• Step-by-step Survey Wizard
• One-screen editing / preview
• Drag-and-drop simplicity
• Color and font toolbar
• Text formatting
• Multiple question types
• Required-question option
• Questions-numbering option

Benefits

• Build interest in your product or service
• Get step by step survey advice
• Easily create surveys
• Create great looking questionnaires
• Make sure your surveys get to your targets
• Free personal coaching
• Free phone, email, chat support
• Daily live product tour
• On-demand, step-by-step tutorials
• Best-practices webinars
• Hints & Tips eNewsletters
• Extensive online FAQ library
• Online user community
• Affordable professional consultation

More than 60 customizable online survey templates

• Customer satisfaction templates
• Market research templates
• Testing new products & services templates
• Nonprofit templates
• Website feedback templates
• Create-from-scratch option
• Insert header images
• Basic pack offers quick 2-to-3 question surveys
• Step-by-step Survey Wizard

Format / Requirements

Constant Contact uses HTML and plain text for its surveys. The software can import from Microsoft Outlook and ACT. It also can export in Excel format.

Ease of Use

ConstantContact is one of the most user-friendly marketing survey providers available. The templates are virtually foolproof. This is a great product for beginners.

Customer Feedback

“The online surveys are really easy to use and the reporting is superior to what we've seen from the competition. But the absolute best part is being able to use our survey results to quickly segment our mailing lists without any hassle.” - Jamie Sullivan [TQM Networks]

Customer Support

Constant Contact offers free phone, online chat, and email assistance. Its website also has a wonderful learning center with live webinars, archived tutorials, a support blog, and an online user community.

Free Trial

A free 60-day trial is available, during which you receive full functionality and customer support from ConstantContact.

Price