Customer Info:
Name:
Rick
Based On:
More than 1 year
Basic Host Details:
Price Value:
8 / 10
Customer Support:
4 / 10
Uptime/Reliability:
10 / 10
Features:
8 / 10
Overall Rating:
6 / 10
Recommend to others?:
Yes
Review of 1&1 Hosting:
I wish I could answer "maybe" to Recommend to others. I have been with 1and1 for nearly three years. I have had issues with upgrades and site changes on two occasions and now on this third occasion, they are saying my site might not be available for 5 days, AND there is nothing they can do. Apparently their system decided to change my site from MS to Linux after they gave me the wrong instuctions. Even though I canceled the change page(30 yrs doing this so I know how to hit the cancel button) once it became clear this was not right. I called, they answered quickly, most times they do. That's when they told me that nothing could be done, they were sorry, though. So, I am thinking about switching to somewhere else that might be able to undo their own mistakes.