Customer Info:
Name:
Mark
Based On:
More than 1 year
Basic Host Details:
Price Value:
5 / 10
Customer Support:
4 / 10
Uptime/Reliability:
3 / 10
Features:
2 / 10
Overall Rating:
5 / 10
Recommend to others?:
No
Review of 1&1 Hosting:
Had vanilla gallery type website for 2-3 years; no known problems. Just upgraded 2 months ago adding PHP, SQL dB ecommerce site ... learning fast the hard way about limitation of memory and dB size at 1and1. Also learning what I already knew - website uptime matters. 1and1 has been down at twice lately that I'm aware of in past 2 months. Down 5+ hours 5/21/10 during Prime Time. Called support; no clue what the problem was or when it would be fixed. No email or communication informing concerning downtime. Maybe my customers will let me know - OUCH! And hopefully they'll understand and come back; although error message they saw did not say 1and1 Hosting Services had crashed.