Customer Info:
Name:
Chris
Based On:
More than 1 year
Basic Host Details:
Price Value:
5 / 10
Customer Support:
0 / 10
Uptime/Reliability:
5 / 10
Features:
5 / 10
Overall Rating:
0 / 10
Recommend to others?:
No
Review of Heart Internet:
I have had no trouble with heart's service, however when it comes to cancelling they are very good at taking your money. I have had them take £135 out of my account without permission, because a card I was supplied with by a friend was rejected. After contacting them and explaining the situation, they said sorry and gave me NO money back, but still offered to cancel the service. Again recently I asked to cancel a service, emailed them and told them, confirmed it, then they offered a discount which I refused the next day, by this time they had already taken the cash and cancelled the service. Do NOT use them they are theives.