Customer Info:
Name:
Dallas
Based On:
6 months - 1 year
Basic Host Details:
Price Value:
0 / 10
Customer Support:
0 / 10
Uptime/Reliability:
7 / 10
Features:
7 / 10
Overall Rating:
1 / 10
Recommend to others?:
No
Review of Canadian Web Hosting:
Although Canadian Web Hosting uptime is great, the technical knowledge of their staff is unacceptable. Simple tasks such as adding additional storage space to our account turned into no email for more than 24 hours, websites down for about 16 hours, even though they assured us that the switch time would be a simple 15 minute turnaround. Very few of my support issues over this were ever addressed, and they accused us of harrasing them. I found out by accident during a conversation with one of their tech support individuals, that they were going to be cancelling our account, THE NEXT DAY, without ever letting me know. Just try to move 70 domains efficiently in 10 hours! If I hadn't found out, I would have lost 70 websites! At $145 / month the cost was outrageous! I am now getting more storage, faster pipe, and outstanding service....for $49.95 / month. I strongly suggest that you do not use this company, and if you do, don't contact tech support, or they will give you the boot.