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1&1 UK Customer Reviews

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Review By: Scott Cleverdon

Review: Having been a customer of 1&1 for over 15 years, I have been forced to move to another hosting provider. The customer service is worse than useless, always has been to be honest, but when there isn't a problem it doesn't matter. Lately there has been so much downtime, mainly with emails, and it's not even worth picking up the phone to 1&1....Read full customer review

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Review By: neil clack

Review: 1 and 1 have lost our website. It is a charity web site and has been down for over 3 weeks now. 1 and 1 say they are unable to bring it back on line. We have lost donations and reputation over this and people searching for us, think we have gone. We are now desparate to get another web site built....Read full customer review

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Review By: Graham

Review: Beware if you have a problem. Email problem caused by 1&1 resulted in no emails for a week. 1&1 'support' offered four different solutions and each one was wrong. 1&1 just don't care about their customers....Read full customer review

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Review By: Tyrone Netherland

Review: For promoting a website a good server is really important. 1&1 has very good server support with three options; Dynamic cloud, Dedicated and Virtual server. I’m using Dynamic cloud, it’s too good! ...Read full customer review

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Review By: Elnora Glanz

Review: 1&1 technical support is excellent and they are also rich with different features. But the price of the service should be more competitive. It looks bit higher! ...Read full customer review

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Review By: Neva Divito

Review: 1&1 hosting service is a great provider! More on, I like most their green hosting campaign. To save our environment we need to support go green activity. So, I’m with 1&1!...Read full customer review

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Review By: Gimenez

Review: One of my friends suggested me 1&1 for hosting solution. Yes, he suggested me the right provider. Very happy to maintain my ecommerce site with 1&1 hosting! ...Read full customer review

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Review By: Jamie Lemme

Review: I started with 30days free trial in 1&1 and find it nice and reliable. Then I went for the regular package and getting every support from them regularly. Reasonable price with maximum number of features makes 1&1 as one of the best hosting provider available in online!...Read full customer review

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Review By: Christian Haselton

Review: Having problem with my previous provider, last year I decided to transfer my hosting to 1&1. From then, it’s working fine. 1&1’s technical support is excellent! The service is worth the value perfectly! ...Read full customer review

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Review By: Gutowski

Review: Very happy with the supports of 1&1! As I’m getting all that I need from a hosting provider, so don’t want to leave it. Even I’ll highly recommend 1&1 for hosting solution! ...Read full customer review

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Review By: Charlie Lautner

Review: I set up my e-commerce site with 1&1 last year and, in one year, I don't think I've had a hitch. No downtime, smooth transactions, secure service for my customers....Read full customer review

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Review By: Marvin

Review: Just a few quid and you get the 1&1 DynamicSiteCreator and 1&1 WebsiteBuilder. These are invaluable tools when building your creative vision! My site is fun, and FULL of impressive features! Thanks 1and1! ...Read full customer review

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Review By: Alice

Review: The 1&1 business plan is grand. Ample space, endless addons and extra .uk domains. Plus, my webpage is backed by Norton, so I know it's secure. They seem to have thought of everything!...Read full customer review

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Review By: Lacy

Review: 1&1 is just fantastic! I use the PayPal services and it just makes my life that much easier. Many thanks to the wonderful support staff, I reckon they can do anything! Anything I needed, they had set-up in record time! Wonderful!...Read full customer review

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Review By: Harriet m

Review: What a load of cack! I am learning the hard way about the true limitations of memory and DB size at 1&1 and learning what i already knew---website uptime matters! They are a bit dodgy in terms of customer service. I expect I am going to switch it up in the near future. ...Read full customer review

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Review By: Jamez

Review: I have a few domains with 1&1 and I have been very impressed by all of thier extra features. The email marketing tools an d easyShop have made my websites into businesses and helped me build a solid client base. I upgraded my hosting plan and recieved another uk domain for free! Absolutely brilliant, that kind of service makes for some happy customers!...Read full customer review

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Review By: Juliet King

Review: If you want to use Wordpress then I suggest you stay away from 1&1. It's more hassle than your life's worth. You have been warned!!...Read full customer review

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Review By: Bethany Grace

Review: 1and1 customers seem to be turned off by the outsourced support centres! Really there isn't any reason to slag, they have always responded to my queries and been very helpful! I have 3 domains with them and I am very satisfied with my experience at 1and1....Read full customer review

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Review By: Nate T

Review: I have several hrs of downtime every month! Complaining or trying to enforce the guarantee is a waste of time - they fail to answer any queries, ignore the request for a refund, and stop replying to emails alltogether....Read full customer review

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Review By: EdwardC

Review: After reading other reviews some people seem just gutted after hosting with 1&1. I can't say that I agree! I am very happy with my experience at 1&1, they make building a website easy peasy! I can't complain. The price is right as well! A good choice overall....Read full customer review

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Review By: Soph!e

Review: Avoid 1and1. It really is worth paying a few quid extra a year. Hostpapa.co.uk is much better. I have 1 site on there with a cloaked wordpress blog, unlmtd space and bandwidth, support that has actual knowledge and free subdomains. 1&1 has serious problems even configuring their own shared hosting. Ta 1&1!...Read full customer review

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Review By: George84

Review: I now have five domains with 1and1 and am happy with their customer service and uptime, I simply cant fault them yet!...Read full customer review

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Review By: Mia.H

Review: Never had any bother with 1&1. I have a personal webpage with them for several years and never had any bother at all. I can't answer for the customer support because I've never had to ring them!...Read full customer review

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Review By: Emma

Review: They helped me design my website, at no cost(!), when I had some problems. It's easy to maintain your website using their cPanel. All for the princely sum of ...Read full customer review