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Canadian Web Hosting Customer Reviews

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Review By: C Loff

Review: VERY poor customer service. If you have a problem, good luck getting help. ...Read full customer review

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Review By: Paul Merriam

Review: Used these guys since 2009. Top-notch company and Canadian, too! Good support, very responsive to our company's requirements. Reasonable price. Recommended!...Read full customer review

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Review By: LGC

Review: I signed up with Canadian Web Hosting on a Virtual Private Server subscription. Their guarantees and description of their service is nothing like what I have experienced. Since I signed up, the server has had issues almost every week. Everytime there is an excuse for the problem, a different excuse, different issue, etc, none of which really relate......Read full customer review

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Review By: Glen Canning

Review: I had to change to another host following an issue that just never seemed to go away. I was on a VPS plan. My issue isn't the support or service it's the hosting itself. It was just to unpredictable and I never once had an incident that was fixed without calling the to fix it. The last one lasted a week and I had to call to let them know the server......Read full customer review

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Review By: Dave

Review: What started out to be a promising new hosting company for all my clients, quickly turned out to be a nightmare. I'm a freelance web developer and I needed a new hosting company that I could trust with my many clients websites. Canadian Web Hosting had all I needed and the service seemed excellent. Then I started getting calls from clients with "wh......Read full customer review

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Review By: JH

Review: Despite having competitive pricing, good reviews and responsive technical support, our websites were down for hours at a time several times within the first few months of switching to this company. I switched from Dreamhost whose servers were down once in the 7 years hosting with them. If not for the need for Canadian based hosting - I wouldn't hav......Read full customer review

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Review By: michael

Review: Do not use Canadian Web Hosting (canadianwebhosting.com)! I requested a domain transfer, gave them an approval code and their staff assured me that this would be completed and they forgot! While waiting for Canadian Web Hosting to complete their work, my domain expired and went into a pending delete stage. Because of Canadian Web Hosting's mista......Read full customer review

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Review By: Dallas

Review: Although Canadian Web Hosting uptime is great, the technical knowledge of their staff is unacceptable. Simple tasks such as adding additional storage space to our account turned into no email for more than 24 hours, websites down for about 16 hours, even though they assured us that the switch time would be a simple 15 minute turnaround. Very fe......Read full customer review

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Review By: Lena Koch

Review: Canadian Webhosting has been a good Host except for the security of the Website they are hosting. I have had now for two years a security problem with my domain address being used for spam mail. Also Canadian Webhosting's support is not located in Canada. That makes it not a Canadian Host anymore to me....Read full customer review

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Review By: Jason

Review: Too many times my site would stop working because of a change they were making on the back end, and then I'd have to fight with their front-line support people about what was broken and why....Read full customer review

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Review By: Jenny

Review: 24 hour support is awesome! These people know everything, very well trained staff. I've had some mind boggling requests and they always know the solution. They keep me sane. I would never consider switching. I don't know how I survived without them! Great hosting Company!...Read full customer review

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Review By: Lewis

Review: My business is very dependent on high volume of fast and efficient email communications. Canadian web hosting has always been able to keep up with the demand, and even increased my mailbox quota. They are the most helpful, without a doubt....Read full customer review

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Review By: Eric B

Review: They have little things that the big guys ignore, the plans have no ads, virus and spam software included, uptime guarantee, and 60 days money-back as opposed to a month. This made my switch easy and my loyalty to cwh even easier. Highly recommend CWH....Read full customer review

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Review By: Sam

Review: I switched to canadian webhosting a few months ago and they have impressed me. Their basic plan has many more features than my previous host and their support is amazing. I left my old host early and CWH compensated me for 6 months! The transfer was simple and I am definitely where the grass is greener....Read full customer review

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Review By: competitor

Review: They wouldn't upgrade the software on my server and so my customer moved from me to them. ...Read full customer review

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Review By: Leanne

Review: I was unhappy with my old host, but had no idea where to begin to move to another host. I did my research and wanted a canadian host. I found CWH and contacted them, and was taken by surprise. They were just so friendly and helpful. The transfer to canadian web hosting was so easy and painless. Just seamless. They compensated me for the remai......Read full customer review

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Review By: Manda V

Review: FULL of features, just cuz its canadian, does not mean they have less! Theyve got a web-based file manager, multimedia streaming, webstat tools, MySQL databases, Shell Access, support for FrontPage, latest versions of PHP, Perl, Cold Fusion & Ruby on Rails. CWH also provides cPanel, Fantastico and 50+ pre-installed scripts. Good eh? They've been n......Read full customer review

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Review By: Angie

Review: I legit had issues everyday with our sql queries, database crashing, email server not working, memory crashes, high load times etc. Its really amazing how we endured....Read full customer review

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Review By: Damon J

Review: Probably the best value! There's also the huge bonus that they are Canadian! Canadians are really claiming their place in hosting. The 6.95 plan from CWH is jus phenomenal. EVERYTHING is included pretty much, I think the only thing it doesnt have is a dedicated ip which is no big deal for me. It has fantastico, unlimited add-on domains, unlimited......Read full customer review

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Review By: James

Review: I just upgrasded to the value plan from the basic plan, completely hassle-free. The few addded features make it totally worth switching. The csr's were fab as usual, helped me make the change. Now i am enjoying fantastico and add-on domains! Always smiling with cwh....Read full customer review

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Review By: Dean Michael

Review: I feel very secure with CWH, I had problems with spammers and hackers with my old host, constantly worried about losing my data. A spam and virus scanner is a standard feature with canadian hosting, also they DO have backups included, some hosts dont have that included. They have been great at maintaining communication, my worries have ceased....Read full customer review

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Review By: Greg

Review: Not worth the extra money. Pretty basic service, staff seemed uneagar to help me....Read full customer review

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Review By: Jessica

Review: Canadian webhosting lets each customer decide where they want their servers to be located in Canada! Kinda cool, this lets them deliver location based services. Also cool to know all my data is close to home. And i know that these guys understand whats goin on in Canada and what they have to look out for. ...Read full customer review

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Review By: Alejandro

Review: It is not the least expensive out there but they compensate cost with a great service. Each time I needed support, response did not take more than an hour to arrive (if ever that much long). I have two sites hosted with them and a third under construction. ...Read full customer review

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Review By: Jackie b

Review: Every time I've had a problem or question, I have been able to talk/chat with someone within a few minutes. Hosting is easy with CWH....Read full customer review

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Review By: Chris J

Review: You dont want to pay for someone being nice on chat or on the phone, but pay rather for server reliability, hardware quality, billing accuracy, and long term growth potential....Read full customer review

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Review By: Melanie

Review: I have always been impressed with their service. They fix my problems before I even notice anything wrong, for example the other day they fixed PHP code for me to connect to the database. I didnt see the error until they set it right. ...Read full customer review

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Review By: Darcy

Review: The people at cwh know what they are doing. I have never seen such fast support, that actually solves the problem effectively. They even take the time to show me how to solve the problems myself. CWH always seems to go beyond the call of duty and I truly value that kind of service....Read full customer review

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Review By: Charlie

Review: Wonderful people, simple and effective hosting, I found my perfect solution! I highly recommend CWH....Read full customer review

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Review By: Lou

Review: Many great features, cPanel is great, Fantastico scripts are included, support is friendly and uptime is consistent. I liek that if it isn't they will refund you. Professional, and fair. I am very satisfied with my hosting experience at canadian web hosting....Read full customer review

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Review By: Raphael

Review: Canadian web hosting has great uptime, amazing service and little to no downtime. For the many years that I have been dealing with them I have experienced no problems with them, my site or billing. ...Read full customer review

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Review By: Xavier

Review: I just want to thank the customer service rep for helping me to fix the PHP code. It was set correctly, promptly, and professionally by the CSR. ...Read full customer review

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Review By: Alexis

Review: Their packages are as economically priced because the one I signed up for included php, perl, mysql and many more for such a low price. And on top of that the services, bandwidth and feature are great. ...Read full customer review

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Review By: Coralie

Review: I’m impressed at their prompt responses to their tickets and live chats. They are on the ball and provides top notch hosting services; especially for a first timer. ...Read full customer review

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Review By: Maika

Review: Great website building tools, amazing email features and Php 5 and cron features. ...Read full customer review

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Review By: Sorina

Review: Great customer service! Timely, professional and good teamwork! (I am a newbie in doing my first web! and got rightaway good advice by phone and emails (3 different people solving my technical problem within less than 24 hours!). Thank you!...Read full customer review

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Review By: Neil

Review: Tens across the board! Canadians representing as usual! After beign with many many other hosting companies i was relieved to see that CWH had a 60 day gurantee, BUT i cant be happier that i didnt need it! I have been more than impressed with the service and one of their unique points is definitely the security. I had a data breach with another hos......Read full customer review

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Review By: Peter V

Review: No ads, PLENTY of space, cheap cheap, feature rich, 60 day gurantee....site builder, unlimited sites, premimum scripts...NEW seo tools....i could go on! These guys have exceeded my expectations, my site looks great, they certainly take care of you. Im american...and I LOVE canadian web hosting....Read full customer review

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Review By: Mark Poppen

Review: I dumped 2 Canadian hosting companies before I landed at these guys. Their tech support is solid with quick mail response and live chat available (I don't like calling). I could give 10's on all options, but reality is that there's always room for improvement. Overall, I'm a very happy camper!...Read full customer review

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Review By: Bill Slaunwhite

Review: Watch they don't give out private information to a third party as they did with me! Since this incident I cannot recommend them. It's a shame as I have been a customer since 2004 and all they said was sorry....Read full customer review

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Review By: champ

Review: Thank god they hve 24 hr support, because i have so many questions i am soo confused! They dont pick up the phone fast enough, for the money im paying someone should be walking me through this all day. Maybe i'm high maintenance but, i want my moneys worth, and thats more than what im getting....Read full customer review

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Review By: Andrew L

Review: These guys are fantastic. Ive been pumping and dumping hosts for about 6 years and finally have discovered a nofrills web host with all the features I need. Not to mention the support has been phenomenal, they are helpful and listen to any question even if they think its silly. represent canada, another quality service....Read full customer review

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Review By: Debbie M

Review: Been with Candian for 2 months...finally realised, these people are only markting and minimal service. I see a move coming. Again....Read full customer review

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Review By: avsman

Review: I have a feeling there better and cheaper providers out there, CWH is alriiiight but I'm lookin for a little more, but then again im hard to please. Or maybe its because im american, and america needs my dollars!...Read full customer review

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Review By: Stacey

Review: Ive dealt with a number of hosting companies who promise a horse a porche and a farm, but aren't able to deliver on their promises and i get stuck with a big load of disapointment! CWH has went over and above any expectations and delivers that first class service i wanted. they've got a truly reliable server/network that legit works. In 11 months ......Read full customer review