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midPhase Customer Reviews

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Review By: Susan Boychuck

Review: I've had pretty good success with these guys. After having an issue with my DNS settings, a quick 5 minute phone call got the problem fixed. The tech was incredibly cool and understanding. I've been with a few other hosts over the past few years and I have to say, I think I'll end up sticking with midPhase just because they really try....Read full customer review

YES

Review By: Jazmine

Review: Problems are solved quickly, they are always friendly and their 99.9% uptime guarantee does really work....Read full customer review

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Review By: Carrie Krugly

Review: the midphase business hosting plan is perfect, filled with valuable features, like a dedicated IP and dedicated secure certifiate – seriously, you'll save money by signing up for this plan. I've never experienced any downtime, ever....Read full customer review

YES

Review By: Steve Straun

Review: I've been with midPhase for years now, since '05. I recently thought that it might be time for a change, see what other hosting is out there. But, I have not found a host that even compares to midPhase. I've had a few minor issues over the years, but their support is actually... very supportive and kind. I'll continue to recommend midPhase to every......Read full customer review

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Review By: Ken

Review: Midphase looked good on paper. Good pricing, good people in support (since they stopped using foreign tech support). But their uptime ("99.9% guaranteed") is awful. Several years ago, I had a 72 hour outage. For the last 4 days, my (shared) server has been down for hours at a time. They're still trying to figure out what's wrong. I'll be moving off Midphase in the next few days....Read full customer review

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Review By: Edwin V

Review: I have used midPhase for about 3 years now and absolutely love them! I have yet to have any problems with them. My site has never been down for even one minute, not once. When I was having problems figuring things out, they were always there to help, quick and easy to understand. MidPhase is definitely a good choice when choosing hosts....Read full customer review

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Review By: June

Review: I just upgraded from the starter plan to the unlimited plan – the midphase cust support team was helpful and the transition was seamless. I love the unlimited domains and databases! ...Read full customer review

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Review By: Michael

Review: They have had so many occurances of down time, but in the first week of June 2011, they were down for an entire week, and when they did come back up, they had lost 80% of my data. I have lost so many clients and thousands of dollars in having to rebuild my site, as well as the loss of business. Worst hosting service on the web....Read full customer review

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Review By: Jade Mitch

Review: MidPhase has fantastic features, the 1-click installs make life so much easier. It's fast, efficient and so far, their customer service has been very friendly. I made a good choice here, I'd say....Read full customer review

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Review By: Jeff Austin

Review: My site has been down for almost three days and tech "support" tells me it will be another "day or two" before the server is fully restored. I have been a loyal midphase customer FOR YEARS but would not recommend them for any reason....Read full customer review

YES

Review By: Madisson Triver

Review: I've been a customer with midPhase hosting for five years and it's about time I wrote a review to tell others! This is a great company, excellent customer support and best of all, no surprises. That's what I look for in a company that's going to host my precious business site!...Read full customer review

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Review By: Robbie

Review: Their uptime isn't even close to 99.9%. They have a lot of hidden issues internally and lame excuses when they can't provide quality services that they claim they have. Servers are always going down and then not providing any type of notification of what is going on with accounts, keepin all of us in the dark. I have a business to run! What about me?...Read full customer review

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Review By: Pam Stuive

Review: I am a Pro Phase owner and I am very pleased with it. I've heard so many horror stories about other hosting providers and I find myself constantly raving about midPhase. I just wanted to put it out there, midPhase is definetly a solid choice if you are looking for a host....Read full customer review

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Review By: Jack McClean

Review: I only just signed up with midPhase hosting. Going into it, I was very unsure if I would even be able to operate a website, as this is my first time and I'm not very tech-savy. But, midPhase's customer support made it so easy, they walked me right through the process and now I have my first site up and running. I'm quite glad I chose to host with them, worth every penny!...Read full customer review

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Review By: Tannis

Review: Midphase has many problems with their system. My passwords aren't working along with CPanel, and FTP. On top of that, they went ahead and just decided to switch my account to another server without me being aware of it. THEN, my mail was down for hours when I checked my site and they made me pay for all their mistakes with many important emails missed!...Read full customer review

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Review By: Argon

Review: Just wanted to thank the support team. they were a great big help in solving my issue, quickly. they did a great job. As a new user this is a great way to start off...A++ for customer service....Read full customer review

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Review By: Nicolette

Review: A VPS tech was suppose to return a call on an important FTP issue I was having, it has been a week and I'm still waiting! Helloooo...?!...Read full customer review

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Review By: Diana Rose

Review: I had a DNS issue, called tech support and within 5 mins the issue was resolved. I'm happy with my MidPhase services :)...Read full customer review

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Review By: NetPotion

Review: If you like to get treated like you do not matter, and as if you're the problem? Get a hosting account here. It's about them afterall. You are an annoyance & your site doesn't really need to be online anyways....Read full customer review

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Review By: Dolly

Review: I had a bit over an hour of downtime recently, so I emailed midPhase and told the support guy that my uptime is not up to par and only around 9.83%..right away he gave me a coupon for 1 month of free hosting! They are one of the best with their customers in mind. ...Read full customer review

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Review By: Jeffy J

Review: I have been with Midphase for 6 months and I totally love them! I haven't had a major problem. My site has never experienced downtime. Only downfall for them is the single MySQL database. Other than that I give MidPhase two thumbs up!...Read full customer review

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Review By: Roger R

Review: ugh! The cheap plans are really cheap but they'll leave you with the lamest site ever. Go elsewhere...Read full customer review

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Review By: ruud

Review: My beef with Midphase is they offer unlimited bandwidth but this is not true. When my webpage got a link from digit.com the bandwidth peaked and since my data is on a shared server it effected the performance of 'the others'. Midphase threw my website offline without communicating this with me. After a few days and several phonecalls by me, the put......Read full customer review

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Review By: Sophie cat

Review: I was in a rush to get my website up so hired midphase web design guys to do the tough work for me - i just didn't have time to learn all this new stuff. It was an investment that certainly worked for me - the designer listened to me, actually got my ideas right, and then delivered a first version of my site within a day! 48 hours later, i had the ......Read full customer review

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Review By: Trish

Review: I am in the process of moving my site from Mid Phase as I write this review. I hope that it keeps others from the horrible experience that I have endured. Shared Server Customer support is very slow and the issues I experienced such as reverse DNS issues, email issues, errors on the server have taken as long as 6 months to resolve. There was a sit......Read full customer review

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Review By: Jim Pietrangelo

Review: They've had a rash of power problems this summer (2007,) but that seems to have slowed. Servers occasionally go down, as servers will.. but they get them up quickly. They are very responsive when you put in a 911 emergency service request. I've got customers with them as well as maybe 20 or so sites myself. Overall, I'm happy and would not switch....Read full customer review