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Hosting Ratings
 
Price Value
4.5/10
Performance
7.5/10
Reliability
8/10
Control Panel
7.5/10
Customer Support
8/10
User Feedback
8/10
76%
Overall Score

Disclosure: As is the case with many other industry/topic specific magazines, websites and trade publications, we do receive compensation from some of the companies whose products we review within and outside of the web hosting industry, including, but not limited to, paid advertising placements, referral fees, contextual advertising links and sponsorship packages.

Anchor web hosting is proudly Australian owned and operated. Operating successfully for over seven years, Anchor sets itself apart by making its front-line staff – the people that answer the phone, find solutions and offer advice – are the same ones involved in the creation and implementation of Anchor's many mission critical services.

Anchor's web hosting packages range from Starter/Small to Enormous, and customers are able to upgrade easily at any time. Start small with your business site, if you're most comfortable doing so – and enjoy the freedom of knowing you have huge amounts of space to grow.

All plans include a custom-built (and very easy to use!) control panel, detailed statistics and daily backups. Additional features depend on the package and/or add-ons you choose. With Anchor web hosting, you can customize the robust basic packages to suit the needs of you and your business exactly. Anchor, as a company, is very environmentally conscious, reducing energy and waste wherever possible. For a small additional fee, you can make your hosting package completely green too by purchasing carbon offset certificates. With Anchor, the options are many – and the support superb.

Price Value

Anchor web hosting plans run the gamut from Starter to Enormous – so there's surely a size for everyone between those two! For a very reasonable price point, web hosting customers will receive Anchor's own web hosting control panel, email virus and spam protection, daily website statistics, SSH and FTP access, MySQL and other databases, and a wide range of scripts and features.

But here's the Anchor difference: all hosting plans come will toll-free telephone support (Monday-Friday), with no queues. As well, Australian customers can take pride in knowing Anchor.com.au is Australian owned and operated – and a green hosting company.

Reliability

Anchor.com.au has a guaranteed uptime of 99.8%. This is less than some of its competitors – that said, Anchor is far more transparent than many web hosting companies about how they keep their uptime consistently at 99.8% or better. (FYI: this equates to 90 minutes of downtime a month, maximum.)

Anchor's servers are located in a Tier 1 data centre in Sydney. The company's web hosting commitments include redundant power sources, cooling systems and hardware, physical security, multiple connections and 24/7 monitoring of networks and servers.

Anchor web hosting includes daily backups of all your web materials. Overall, Anchor is a very reliable, stable and transparent web hosting company.

Control Panel

The Anchor web hosting control panel is standard with all web hosting accounts. It is a straightforward control panel you may access 24/7, letting you change account passwords, change mailbox passwords, change email aliases, back up your website, access MySQL and PostgreSQL, and monitor website statistics and disk usage.

Customer Support

Anchor's customer support is high-end. Calls are answered by real people – but more than that, the kind of real people who know about web hosting. Toll-free telephone support seems to be limited to business hours, Monday-Friday, but during those hours you will have the ear of a qualified Anchor web hosting professional.

Anchor also has email support and a useful Wiki, filled with articles, videos, tutorials, reviews and other tools. Anchor also has an active twitter feed and blog to help you stay even more connected.