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Hosting Ratings
 
Price Value
6.5/10
Performance
8/10
Reliability
8.5/10
Control Panel
7.5/10
Customer Support
8.5/10
User Feedback
8.5/10
80%
Overall Score

Disclosure: As is the case with many other industry/topic specific magazines, websites and trade publications, we do receive compensation from some of the companies whose products we review within and outside of the web hosting industry, including, but not limited to, paid advertising placements, referral fees, contextual advertising links and sponsorship packages.

Crucial Paradigm web hosting is an Australian-owned company with a global presence. In business since 2003, Crucial.com.au has built a strong following for excellent service and game-changing technology. Crucial has grown into a major player, now hosting 12,000 websites and maintaining 450 servers.

While Crucial web hosting does have a strong focus on providing business services, its many web hosting packages are suitable for the individual too – and if you're a student, Crucial has the best deal around (see below – you'll love it!). Crucial hosting offers powerful solutions that will grow with your business or personal website needs. And there's always someone ready to help you out: 24/7/265, Crucial promises a 30-minute response time to email tickets.

Not enough? Explore the many features and benefits Crucial now offers, including Crucial's extreme backup service, full access to multiple script libraries, excellent add-on options and ... no contracts to sign. On top of it all, Crucial offsets emissions by using green electricity and by planting a tree for every new account. A hosting environment that's good for you, your business, and the environment.

Price Value

Crucial Paradigm web hosting is all about meeting the needs of the discerning business customer. Whether you're an individual or a growing enterprise, Crucial web hosting offers robust business packages packed with features, including unlimited email accounts, MySQL databases, FTP accounts and healthy allocations of disk space and bandwidth. And don't forget the shared SSL, extreme backups and cPanel control panel!

If you happen to be a student, look no further than Crucial web hosting for a deal you won't likely be able to beat. For just $20/year, Crucial offers all students a budget web hosting package with enterprise-quality hardware and a full slate of scripts and other features.

Reliability

For its Australian customers, Crucial Paradigm houses its equipment in the Equinix datacentre in Sydney – sharing the top-notch facilities with some of the Internet's biggest players, including Yahoo, eBay and Google. If that doesn't convince you of Crucial's commitment to customers, maybe the 99.999% uptime promise will!

Crucial.com.au web hosting's data centre facilities are all monitored around the clock, powered by redundant power supplies and protected by the best in fire suppression and detection systems. And, just in case, Crucial's shared web hosting plans come with a back up service!

Control Panel

Crucial Paradigm's shared web hosting packages come with cPanel 11 control panel. cPanel offers users a streamlined interface which allows them to control everything from adding email accounts to administering MySQL databases.

The cPanel “getting started” wizard makes it especially easy for beginners to set up a fully featured web site.

Customer Support

Crucial has top-notch email support: tickets submitted through the Crucial.com.au support desk should receive a response within 30 minutes, 24 hours a day, 365 days a year. They also have a searchable knowledgebase, video tutorials, a library of downloads and many useful troubleshooter wizards.

Most shared hosting plans do not include telephone or live chat support (business hours phone support can be added for $10/month).