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Ratings
 
Web Design
9/10
Management
9.5/10
Merchandising
9/10
Marketing
9.5/10
Security
9.5/10
Social & Mobile
8.5/10
Support
9/10
91%
Overall Score

BigCommerce is a complete web-based e-commerce solution positioned to help you effectively reach the global market. With head offices in America and Australia, and customers in 60-plus countries, BigCommerce is one of the fastest-growing and most affordable e-commerce providers in the industry.

BigCommerce makes it easy for customers to set up and start selling online. The handy templates and drag-and-drop file editor mean you can customize your store without knowing HTML or being versed in website design. If you’ve got experience, though, all the tools are there for you to build the store you’ve always wanted to launch.

The built-in marketing tools of BigCommerce help you increase traffic and page ranking – without knowing all the ins and outs of SEO. Not only that, but the BigCommerce plans are completely up-to-date with seamless integration with social media platforms and optimized for viewing on mobile devices.

With 24/7 support, a wide range of shipping and payment options, effective inventory tracking and customer management systems, and dozens of available integrations and add-ons, BigCommerce will help you stand out from the pack.

Don’t forget to check out the detailed specifications for more information on Big Commerce’s many features!

Web Design

Big Commerce gives you complete creative control over your store. Beginners will love the ready-to-use professional templates – and the simplicity of the drag-and-drop design mode for quick and easy customization. Storeowners with design experience can dig in: BigCommerce ecommerce give you full ability to modify HTML and CSS.

Management

BigCommerce’s goal is to make it as easy to manage your store as it is to manage your inbox. Your Big Commerce store administration portal is designed for ease of use above all else.

You can track your inventory by product or by product option. Inventory will be automatically reduced – real-time – after a purchase is made. You can set the levels at which you wish to receive reminders to order more products. Choose from 25 performance reports so you know where your customers are coming from, what they’re buying, and more.

Merchandising

If you want people to buy from your store, you want to display your products in the best possible light. Right? BigCommerce has you covered when it comes to photos, with fun and flexible display options, as well as their SuperZoom feature, which allows customers see all the smallest details of the product they’re considering.

BigCommerce’s one-page checkout makes the actual purchasing process a breeze – and you should definitely take advantage of the BigCommerce Shopping Comparison Export. This point-and-click export functionality to PPC websites is designed to drive serious traffic to your site.

Marketing

BigCommerce integrates seamlessly with iContact so you can set up automatic email marketing campaigns – send customers relevant and trackable coupons or promotions based on the product or brand they purchase. Set up coupon banners, gift registries, featured products, or discounts by product, category, or store.

Search engine optimization is key for a successful e-commerce operation, and Big Commerce gives you the tools and education to ensure you land at the top of search engines. Custom URLs, page title and meta details, and search-engine friendly links will help you get noticed by potential customers everywhere.

Security

BigCommerce’s servers are housed in three top-level data centers owned and operated by SoftLayer, offering enterprise-level hosting for all customers. BigCommerce and its data centers are certified PCI (payment card industry) compliant, giving you and your customers confidence in the levels of data security and fraud prevention provided by BigCommerce.

Social & Mobile

Use SocialShop, BigCommerce’s free Facebook application that lets you easily set up a fully functional Facebook store. Your customers can browse your store, search products, place orders, review products and even make returns – without ever leaving Facebook! BigCommerce has also invested quite seriously in ensuring your store will be fully functional on iPads, iPhones, Androids and more. Mobile commerce is built right into the BigCommerce e-commerce solution; it is enabled automatically.

Support

Big Commerce brings you a variety of support options. Live chat is available 24 hours a day Monday through Friday; 9-6 Saturday and 9-2 Sunday. Customers can call the BigCommerce.com “support ninjas” daily (7 a.m.-9 p.m. Monday-Friday; 9 a.m.-6 p.m. Saturday; 9 a.m.-2 p.m. Sunday); the email ticketing system is available 24 hours a day Monday through Friday and 9 a.m.-2 p.m. Saturday. In other words … BigCommerce is around to help, every day.

Big Commerce maintains a searchable library of knowledgebase articles; customers may also access webinars, video tutorials, user guides, and a community forum.

Summary

Big Commerce e-commerce solution gives you complete creative control – and lots of helpful tools – of your online store. With interactive photo display and simple content management, you’ll quickly create an engaging catalogue. Maybe more importantly, the dozens of built-in marketing tools makeBigCommerce.com a complete, effective partner in business.