7 Ways to Provide Exceptional Customer Service for Ecommerce - Infographic from Salesforce
The collective voice of your customers can make or break your company. It’s vital to listen to what your customers are saying about your service. Remember, they aren’t just sending their feedback to you - they’re posting it everywhere online as well. Check out this awesome infographic from Salesforce Desk on 7 ways to provide amazing customer service through your ecommerce business.
Salesforce provides 7 steps to providing exceptional customer service, such as providing multichannel support, listening on social media, and focusing on a timely response.
How do you provide exceptional service for your ecommerce business?