Updated February 2023
Choosing a good hosting company is critical for the success of your website. The right hosting provider can help you deliver a great experience to your users, increase your traffic and expand your business. But the wrong solution can set limitations on your growth, hinder your optimization efforts, and be way too expensive.
In this Site5 review, we’ll look at the hosting company’s capabilities, plans, and features in detail. Our goal is to help you decide whether this established industry player is the right hosting provider for you.
Site5 Web Hosting Company History
Site5 is a Dallas-based web hosting company owned by Endurance International Group (EIG). It was founded in 1998, at the height of the internet boom. Its services target web designers and developers. The company prides itself on its 24/7 customer service and its uptime guarantee.
Site5 Plans & Pricing (2022)
Site5 offers three types of hosting plans:
- Shared hosting
- VPS hosting
- Reseller hosting
In this section, we’ll take a look at each one of these options, key features, and pricing.
Site5 offers three shared hosting plans:
- HostBasic, which can only host one website
- HostPro, which can support an unlimited number of websites
- HostPro + Turbo, which can host an unlimited number of sites
Prices range from $9.17 to $18.41/month.
At the moment, contrary to what many blogs report, all of Site5’s shared hosting servers are US-based. This can be limiting if you don’t run a website targeted to American audiences, as you may need a CDN to deliver a fast website experience to your users.
All Site5 plans include free migration from any host. This is very convenient considering that many competing providers charge for this service.
The company’s strong suit may be its shared hosting plans. They all (yes, even the most affordable) include unlimited bandwidth and disk space - making it possible for sites to scale without outgrowing their hosting plan.
Aside from the unmetered bandwidth, unmetered disk space, and free migration, all plans include:
- Nightly backups
- Backstage access (via cPanel)
- 45-day money-back guarantee
- Malware protection
- Unlimited number of email accounts
- One-click installers
- SSH access
Managed WordPress Hosting
Site5 doesn’t offer any Managed WordPress hosting plans. However, you can install WordPress easily on any shared hosting plan, thanks to the one-click installer. Shared plans also include automatic backups, one of managed WordPress’s most valuable features. However, no complete Managed WordPress solution is available through Site5 as of this writing.
Site5 does offer VPS hosting services. They can cater to a wide range of customer needs with seven different plans.
Site5’s starter VPS plan (VPS2) comes with:
- 2 cores
- 50 GB of storage
- 2 GB of memory
- 1 TB of bandwidth
Site5’s most generous VPS plan (VPS8) includes:
- 8 cores
- 250 GB of disk space
- 10 GB of memory
- 5 TB of bandwidth
The most expensive plan costs five times as much as the entry-level plan. Pricing for Site5 VPS hosting ranges from $85.54/month to $438.37/month. Site5’s VPS hosting services aren’t particularly competitive, pricing-wise. Other providers offer similar features at significantly cheaper rates.
The most significant differentiator may be Site5’s complete management services. The company handles software updates, security, and monitoring on your behalf, regardless of your plan.
Dedicated server plans can benefit those operating large platforms. However, if you’re looking for dedicated server hosting, Site5 doesn’t offer any plans for you.
Unlike many other hosting providers, Site5 doesn't offer cloud hosting plans. So, if you’re looking for a cloud hosting option, look elsewhere.
As of 2022, Site5 has no site builder plans or site-building tools available.
Site5 doesn’t offer specific hosting plans for the eCommerce sector either. The closest you’ll get to eCommerce hosting is “eCommerce Features” in the shared hosting and VPS hosting plans. You can install CubeCart, OSCommerce, or Zen Cart in one click, thanks to Softaculous.
The lack of a specific eCommerce hosting option can seem uncharacteristic for a company that claims to host online businesses and eCommerce websites. However, Site5’s unlimited disk space and bandwidth can be attractive features for this sector.
What about Site5’s reseller hosting plans? Well, the company offers three reseller plans:
- Starter, which comes with 50 GB of disk space and 500 GB of bandwidth
- Standard, which comes with 80 GB of disk space and 700 GB of bandwidth
- Premier, which comes with 120 GB of disk space and 1000 GB of bandwidth
Every plan offers:
- Unmetered resold accounts
- cPanel/WHM access
- Custom DNS nameservers
- Free migration to Site5
- 99.9% uptime guarantee
- Free WHMC billing software
The Site5 backup system stands out as one of its most noteworthy features. The system saves all of the information associated with your websites and servers. Also, all of your websites can easily be managed with the industry-standard cPanel/WHM included in your hosting package.
However, in the case of Site5’s reseller hosting, the price-quality ratio seems to be a bit unbalanced. Starting at $34.25/month, the 50GB disk space and 500GB bandwidth seem to be a bit meagre, especially when compared to some competing providers. The same can be said for the higher plans, which start at $48.77 and $72.53/month.
Pros & Cons
We’ve already taken a look at Site5’s hosting plans. But you may still be wondering if it’s the right hosting company for you. Let’s explore some of Site5’s pros and cons.
Site 5 offers unlimited disk space and bandwidth on its shared hosting plans. If you've been running a website for a while, you know how tedious it is to watch your bandwidth and disk space usage constantly. With this provider, that worry is gone.
Site5 has considered scalability when designing its plans. Besides the three shared hosting plans, you have seven VPS plans to choose from. This wide variety of options can help you grow your online presence seamlessly without migrating to another hosting provider.
It may not be unique, but free site migration is yet another Site5 pro. Additionally, you can also migrate up to 25 cPanel accounts for free.
Site5 guarantees available customer service 24 hours a day and 7 days a week, 365 days a year. This is also a plus, especially if you’re just starting out and need help getting your website up and running. However, customer reviews about Site5’s support are mixed.
If you’re indecisive, Site5 offers you a 30-day free trial that can be cancelled very easily. The company also provides a 45-day money-back guarantee after the first month.
Site5 has been reported to be easy to use. In large part, thanks to the industry-standard cPanel.
Site5 does not offer a free SSL certificate. A one-year SSL certificate costs an extra $39.95. SSL renewal is not an automated process. You’ll need to contact Site5 one week before the expiration date. If you prefer a Wildcard SSL Certificate, you'll have to pay $149.00/year. This is far pricier than other options.
Site5’s charging criteria has no concept of prorated refunds. After the 45-day money-back guarantee, you won’t be able to get a refund if you cancel your plan before it ends.
Finally, Site5 isn’t the most affordable provider in the market. You can find a great variety of options with more features and lower prices.
HostPapa Frequently Asked Questions
In this section, we’ll answer some of users’ most frequently asked questions about Site5.
Why should I choose Site5 in 2022?
Site5's undisputed strength is its generous approach to disk space and bandwidth. If you’ve struggled with disk space and bandwidth limitations in the past, this hosting provider is worth checking out.
How good are Site5’s Performance and Uptime?
Site5 is a reliable partner when it comes to performance. That’s their promise: either the speed is perfect, or you get your money back (in credits).
Where are located Site5's data centers?
As of 2022, Site5 only has data centers in the US.
Does Site5 have any concept of backups?
As mentioned above, Site5 provides automatic backups for all your websites and email accounts in all shared hosting plans.
In this Site5 review, we looked at the hosting provider’s catalogue, strengths, and weaknesses. With all this information about Site5, what do you think? Is this the right hosting provider for you?
Be sure that the service you choose matches your particular needs. Although reviews can be helpful, nothing compares to what you know about your own business. Talk to your team, research different providers, and choose carefully. Good luck!
Our webmasters do extensive research to determine accurate scoring for each web host. Learn more here.
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