Updated September 2022

WP Engine Review

WP Engine is a premium hosting provider dedicated to managed WordPress hosting. The company boasts over 70,000 customers worldwide, from individual users through to large enterprises. WP Engine’s proposition is built on strong, scalable server technology, 24/7 customer support from dedicated WordPress service agents, enterprise-grade security, and optimized performance. 

With pricing significantly higher than many providers, WP Engine’s advanced features are well suited for small business and enterprise WordPress installations, but the company’s entry-level plan caters well to casual users seeking premium service.

All standard WP Engine plans have usage caps, but five pricing tiers provide a wide range of options for sites with various levels of traffic. Shared and dedicated servers are available, with storage limits from 10GB through to 1TB. All users benefit from 24/7 live chat support, with telephone support reserved for higher tiered plans. A comprehensive online knowledge base aims to help users configure and maintain their site, while premium plans include enhanced services such as managed onboarding, dedicated account management and rapid, reactive support.

WP Engine’s Personal Plan is priced at $29 (USD) per month, with a 60-day money back guarantee. Use the link below to review available plans and find one that meets your needs.

WP Engine hosting review

WP Engine Plans & Pricing (2022)

WP Engine’s hosting plans start at $29 (USD) per month, which is significantly more expensive than most service providers. This plan also includes a number of service restrictions that you should be aware of when selecting a provider.

The WP Personal plan gets you going quickly, with WordPress pre-installed, while free, automated migration provides a quick and easy way to move the site from your old host. Enhanced staging features allow you to migrate, test and deploy your WordPress installation, minimizing downtime, and are available from WP Engine at no additional cost. A free SSL certificate is included, alongside 10GB storage and 25,000 monthly visit allowance. But note that customer support for Personal plans is restricted to web chat.

Enhanced plans offer increased limits on visits through to an Enterprise tier supporting 5 million + visits per month. These tiers also support an increased number of installations, greater storage capacities, faster operating performance, and enhanced optimization tools and support. The most expensive plans also benefit from dedicated account management and onboarding.

Reliability

WP Engine reliability review

All WP Engine accounts benefit from the company’s enterprise-grade, scalable architecture, designed to handle significant traffic spikes with grace. WP Engine claims that sites run between four and six times faster using their server technology stack.

Real-time security scanning on all sites identifies and blocks malicious activity, while the company promises to fix sites that are compromised, free of charge. Automated and manual WordPress backup and disaster recovery ensures content and configurations are protected at all times. 

Premium and enterprise tiers benefit from advanced performance monitoring and optimization features, for applications and services. Root cause analysis tools allow the prompt identification and resolution of slow database queries and other latency issues. 

Control Panel

Unlike many providers that support site administration through cPanel, WP Engine offers a proprietary dashboard for account and site management. The dashboard allows access to domain configuration, CDN features and user management, alongside access to backups, server logs, caching and other optimization features. While this custom dashboard is simple to use, it lacks many of the administration features you’ll find in cPanel.

On higher tiers, the WP Engine dashboard offer extended features including enhanced server performance monitoring, diagnostics tools, and more.

Customer Support

WP Engine customer support

While all WP Engine users enjoy 24/7/365 assistance, the company is one of the few WordPress hosting providers to segment service channels by plan. Customers on the entry-level Personal plan are restricted to web chat support, while more expensive tiers offer telephone support, dedicated account management, and more. A comprehensive online knowledge base includes detailed guides on the installation, configuration and maintenance of WordPress with hints and tips on teasing the best performance from the company’s servers, as well as ideas to upgrade your site.

Overall, WP Engine’s premium proposition, services and pricing make it a great pick for business. Smaller site owners and individuals on a budget should consider the Personal plan, but be aware of the usage caps and support restrictions before jumping in.

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