IONOS was founded in Montabaur, Germany, in 1988. The company changed its name to United Internet in 2000 and moved its hosting products to the brand 1&1 Internet AG. After merging with ProfitBricks in 2008, 1&1 Internet AG was renamed 1&1 IONOS.
Finally, in August 2021, the company simplified its name to IONOS. Currently, IONOS has two locations in Germany and one in Pennsylvania. Additionally, it operates 6 data centers across the EU and the US.
Overview & Verdict
IONOS is a well-established web hosting company that offers various hosting services to individuals and businesses while also catering to those creating eCommerce stores.
Lately, their focus has been on performance, reliability, and cloud hosting. IONOS has become a popular choice among users due to their fast and reliable services for businesses and individuals.
- Plenty of customer support options
- Good value at a competitive price range
- Cloudflare CDN access
- cPanel not included
- Backend is full of upsells
- No free migrations
- High renewal prices
Select Services & Pricing
Performance is not the strongest suit of IONOS. Although speeds are high, they are still behind the industry average regarding server response time, a crucial metric for web server performance.
Overall, with IONOS, users can expect a smooth and seamless experience with minimal downtime. They use top-of-the-line hardware and employ various optimizations, such as server-level caching, to ensure fast and efficient website loading times.
We’ve covered all the popular issues and made very easy to follow instructions so you can get started easily and make all the right choices!
IONOS guarantees a 99.9% uptime for its users, ensuring that their websites will always be accessible to visitors.
This level of reliability is essential for any website, and IONOS’s commitment to providing stable and dependable uptime is one of the reasons why it is a popular choice among users.
IONOS offers 24/7 support through multiple channels, including live chat and phone. Their support team is knowledgeable, friendly, and efficient in resolving issues and answering questions.
But there are times when live chat appears to be busy or offline, and although their phone support is great, it’s offered only in select countries. The 24/7 assistance is also great, but for live chat support only.
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Ease of Use
IONOS provides a user-friendly control panel that makes it easy to manage your website and hosting account, but it’s not based on cPanel.
The control panel offers plenty of options and integrations in the back end, making it easy to install software and start your online journey. Although it’s not based on the popular cPanel, the control panel is intuitive, and all the options you need are easily accessible.
IONOS shared hosting plan starts at just $1 per month for their Business plan, but it then ramps up to $10 per month. The Essential plan is suited for one website or project and starts at $4 per month for the first billing cycle.
The very high renewal prices will push users into other options that offer more features for the same or even less money.
A cheap option is found when looking for WordPress hosting. IONOS Start plan starts at $2 per month for the first billing cycle, which bumps to $4 per month.
Despite its upselling techniques in certain hosting plans, IONOS still is a very popular web hosting provider, with lots of options for WordPress, eCommerce, email hosting, cloud hosting and VPS options.
If you’re looking for a solid combination of reliability, and ease of use, IONOS is a great choice. Support and performance might be the weakest points, but overall, IONOS is a popular choice among users looking to create and manage a successful online presence.
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Ease of Use