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HostPapa Review Highlights

HostPapa has many plans to cover almost any typical use case or business case – from websites for beginners to global high-traffic websites. 

HostPapa is well-known for its Web and WordPress hosting solutions at fairly competitive pricing. The web host also offers Managed WordPress and a Do-It-For-Me website plan that will make the lives of website owners easier. For those less experienced in the world of web hosting, there’s an extensive Knowledge Base and 24/7 customer support, which we found to be among the best in the hosting industry. 

As for growing businesses with higher traffic and greater resource needs, HostPapa’s VPS servers have amazing performance and security results. HostPapa offers many add-on features, so you have the flexibility to choose only the ones that meet your needs. As your site grows, there are lots of options to upgrade.

Its more affordable plans offer a wide array of features, including a free domain name (on select web hosting plans), a free SSL certificate, unlimited disk space, and a Wildcard SSL certificate in some higher-tier solutions. HostPapa hosting also offers multiple domain name combinations, allowing your business to establish a strong presence regardless of location. There are options from the typical .com and .org up to more distinctive domains like .blog, and .biz, among others. All web plans include free site migration and email addresses (starting at ten with the lowest plan). 

Overall, HostPapa is a fantastic choice for owners of any size business, offering a wide variety of services and great customer service. If you don’t like using WordPress, the website builder included select with web hosting plans can be a useful starting point, as it provides more than enough tools to get you going.

But even though we liked many of the features this company offers, in this HostPapa hosting review, there are some downsides to consider.

Pros

  • Services for small businesses at lower prices with no hidden fees
  • All plans include hosting for 2 or more domains
  • Quick servers compared to their competition
  • 24/7 expert customer support in multiple languages
  • Free site migration and domain name with select plans
  • Easy-to-use HostPapa Dashboard, even for newbies

Cons

  • Larger discounts on longer-term plans
  • Free automatic backups available on select plans

Quick Info

Money Back GuaranteeYes, 30 days
Uptime
Guaranteed 99.9%
Free SSLYes
Free Site Migration
Yes
Free Business Emails
Yes

Ready to try HostPapa?

HostPapa has been one of our top picks for the last 4 years due to its rock-solid uptime and a 30-day money-back guarantee.

Starting from $1.95/mo

HostPapa's Overall Performance

94%

HostPapa offers a decent number of web hosting plans for independent creators and business owners.

During our testing, HostPapa impressed us with its exceptional disk storage and server performance. The servers provided outstanding results, and the uptime was highly reliable and on par with what the company advertises.

What we found particularly appealing in this HostPapa hosting review was its affordability without compromising quality. As your site grows, you can increase the servers’ resources for better load times and more disk space.

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HostPapa’s Uptime Report

4.8/5

HostPapa’s proactive approach to minimizing potential downtime contributes to its 99.9% uptime.

The host supports the Cloudflare content delivery network (CDN), meaning that even if there is a brief downtime, your website remains accessible to users. This feature ensures your online presence remains strong, especially for eCommerce businesses.

Our opinion in this HostPapa review is that the host is backed by great infrastructure, a fantastic time-to-first-byte, and favorable first contentful paint. It’s a top selection for small businesses and their online ventures.

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HostPapa's Support Service

4.6/5

HostPapa customer service is known for the many awards it has claimed. Its customer service is accessible via:

  • Email
  • Phone
  • Live chat 

It also has a Knowledge Base with helpful tutorials and blogs where customers can find interesting topics that answer most questions. However, we suggest just reaching out to support if you’re unsure, and also, the web host can assist you in different languages, including English, Spanish, German, and French.

We tested its support, and they were able to solve most of our inquiries in minutes. For more complex issues around website building and email setup, assistance is provided via a support ticket (which you can review via HostPapa Dashboard). In that case, your issue will be resolved in a matter of hours. 

In our testing, these were the average support wait/response times:

Live Chat0m 32s
Phone0m 17s
Email19m

If you want premium support, HostPapa offers PapaCare plans for an additional monthly cost. This service provides priority support and assistance when installing popular software like WordPress, Joomla!, and Drupal. 

After installing, the team helps maintain those plugins, reducing potential downtime by actively monitoring your site. PapaCare will feel like having your own IT person who’s just a chat (or call) away.

HostPapa: Ease of Use

4.6/5

The HostPapa Dashboard manages your account effectively, providing access to all your additional services, domains, websites, and support tickets from a centralized interface.

From the HostPapa Dashboard, you can access cPanel, the industry-standard web hosting control panel, to configure various options for your website.

If you’re new to web hosting plans, it may seem daunting to configure your account to your preferences. However, there are still many options available to you. With Softaculous, you can install over 400 scripts with just one click, including popular applications like WordPress.

HostPapa’s Pricing

4.5/5

In this HostPapa review, we noticed that the host offers four affordable options for web hosting plans, each tailored to accommodate your specific requirements. In our opinion, the low-cost Essentials plan is the ideal choice for most users. Its next best deal is the Premium plan, currently on sale for new customers.

These are the web hosting prices HostPapa offers to its clients:

  • Essentials: Designed for small sites, this plan costs $1.95/month and includes hosting for up to two websites, NVMe storage, and 10 business email addresses.
  • Growth: For $3.95/month, this plan offers everything in Essentials, plus free domain registration (first-year), hosting for up to 10 websites, 100 business email addresses, website staging support, and additional advanced features. 
  • Premium: Offering enhanced speed, security, and performance, Premium is on sale for $3.95/month, and in addition to everything that comes in Growth, it also allows hosting for unlimited websites, a Wildcard SSL certificate, and Website Builder (Business edition).
  • Elite: A powerful plan with even more server resources. For $10.95/month, Elite provides everything in Premium, plus automated backups of 10GB, and a fully managed web application firewall, among many other features.

Ready to rock with HostPapa?

HostPapa has been one of our top picks for the last 4 years due to its rock-solid uptime and a 30-day money-back guarantee.

Starting from $1.95/mo

Our Verdict

4.68/5

In our opinion, while these hosting plans are popular choices, we were happy to discover in this HostPapa hosting review that the company goes the extra mile by offering solutions for more demanding use cases.

After testing its Managed WordPress hosting, we found that it offers excellent additional features, including malware scanning and more disk space. However, it’s important to note that these advanced features come at a higher cost than shared hosting, meaning it’s best suited for those with specific needs, such as high-traffic website owners.

The VPS hosting plans and the additional email solutions (HostPapa Business Email, Google Workspace, and Microsoft 365) contribute to a complete package for professionals who need more control and resources for their websites.

Whatever the requirement, if you’re looking to build and maintain a website, we greatly recommend HostPapa hosting. A stable and robust platform paired with top-notch (and knowledgeable) customer support, all bundled for a reasonable price – it just checks all the boxes.

Our experience with this HostPapa review showed they offer a feature-packed hosting experience at a competitive price, making them a great choice for website owners.

Scoring

When determining the best web hosting providers, we take into account multiple factors like user reviews, the web host performance, value for money, and customer support.

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