HostPapa stepped into the web hosting market back in 2006. With their affordable services and excellent customer support, the provider quickly became successful. Over the last two decades, HostPapa has established itself among the top hosting companies regarding reliability, technical expertise, data security, and customer service.
Within this HostPapa hosting review, we’ll give you a rundown of our results after testing the most important hosting features to help you decide if it meets your needs.
HostPapa Review Highlights
HostPapa has a large variety of plans to cover almost any typical business case, from starter blogs to global high-traffic websites. HostPapa is well-known for their shared hosting solutions, available at fairly competitive pricing. They also include Managed WordPress and a Do-It-For-Me plan that will make the lives of website owners easier. For those less experienced in the world of web hosting, there is an extensive Knowledge Base and 24/7 customer support, which we personally found to be among the best in the hosting industry.
As for bigger businesses with higher traffic and greater resource needs, their VPS servers have amazing performance and security results. HostPapa offers many add-on features, so you have the flexibility to choose only the ones that meet your needs. As your site grows, there are lots of upgrade options available.
Their simpler plans offer a wide array of features, including a free domain name, a free SSL certificate, unlimited disk space and a Wildcard SSL certificate in some higher-tier solutions. HostPapa hosting also offers multiple domain name combinations, allowing your business to establish a strong presence no matter your location. There are options from the typical .com and .org up to more distinctive domains like .blog, .biz, among others. All shared plans include free site migration and email addresses (starting at 10 with the lowest plan).
Overall, HostPapa is a fantastic choice for owners of any size business, offering a wide variety of services and great customer service. If you’re not keen on using WordPress, the website builder included with shared plans can be a useful starting point, as it provides more than enough tools to get you going. But even though we liked some of the features this company offers, in this HostPapa hosting review, you will find some downsides to consider.
- Services for small businesses at lower prices with no hidden fees
- Quick servers compared to their competition
- 24/7 expert customer support in multiple languages
- Free site migration and domain name with select plans
- Easy-to-use HostPapa Dashboard, even for newbies
- Some plans don’t have monthly options
- Free automatic backups available only on select plans
- You can only have 1 website on the Start plan
|Money Back Guarantee||Yes, 30 days|
Ready to try HostPapa?
With rock-solid uptime and a 30-day money-back guarantee, you can’t go wrong. HostPapa has been one of our top picks for the last 4 years and with good reason!
Starting from $1.95/mo
HostPapa's General Performance
HostPapa offers a decent number of web hosting plans for independent creators and business owners.
HostPapa truly impressed us during our testing with their disk storage and server performance. Their servers consistently delivered outstanding results, and their highly regarded uptime proved to be reliable.
What we found particularly appealing in this HostPapa review was their affordability without compromising quality. And as your site grows, you can increase the servers’ resources to get better load times and more disk space.
HostPapa’s Uptime Report
Another important factor contributing to HostPapa’s performance is the uptime of 99.9% and HostPapa’s proactive approach to minimizing any potential downtime.
They support the Cloudflare content delivery network (CDN), which means that even if there is a brief moment of downtime, your website remains accessible to users. This feature ensures your online presence remains strong, especially for eCommerce businesses.
Our opinion here is that HostPapa is really backed by great infrastructure, a fantastic time-to-first-byte, and favourable first contentful paint. It’s a top selection for small businesses and their online ventures.
HostPapa's Support Service
HostPapa customer service is known for the many awards they’ve claimed. Their customer service is accessible via:
- Live chat
They also have a Knowledge Base with helpful tutorials and a blog where customers can find interesting topics that answer most of their questions. However, we suggest just reaching out to support if you’re unsure, and also, they offer the possibility to assist you in different languages, including English, Spanish, German and French.
We tested their support, and they were able to solve most of our inquiries in minutes. For more complex issues around website building and email setup, assistance is provided via a support ticket (which you can review via HostPapa Dashboard). In that case, your issue will be resolved in a matter of hours.
In our testing, these were the average support wait/response times:
|Live Chat||0m 32s|
If you’re looking for premium support, HostPapa offers PapaCare+ an additional $49.95 monthly. This service provides priority support and assistance when installing popular software like WordPress, Joomla!, and Drupal. After installing, their team helps maintain those plugins, reducing potential downtime by actively monitoring your site. PapaCare+ will feel like having your own IT person who’s just a chat (or call) away.
HostPapa: Ease of Use
The HostPapa Dashboard manages your account effectively, providing access to all your additional services, domains, websites, and support tickets from a centralized interface.
From the HostPapa Dashboard, you can access cPanel, the industry-standard web hosting control panel, to configure various options for your website.
On shared web hosting plans, you still have plenty of options to configure your account however you like, but it might feel overwhelming if you’re a beginner. You’ll also get a one-click installer courtesy of Softaculous, which makes it incredibly easy to install applications such as WordPress and 400 other scripts.
In this HostPapa review, we noticed they offer four affordable options for web hosting plans, each tailored to accommodate your specific requirements. In our opinion, the low-cost Start plan is the ideal choice for most users. Their next best deal is the Pro plan, currently on sale for $3.95 – the same price as Plus, but with more features.
These are the shared hosting prices HostPapa offers to their clients:
- Start: Designed for small sites or blogs, this plan costs $1.95/month and includes one website, 100GB of SSD storage, free domain registration, 10 email addresses, and Website Builder (Start version).
- Plus: For $3.95/month, this plan offers everything in Start, plus 10 websites, 100 email addresses, website staging support, and additional advanced features.
- Pro: Offering enhanced speed, security, and performance, Pro is on sale for $3.95/month, and in addition to everything that comes in Plus, it also has unlimited websites, a Wildcard SSL certificate, and Website Builder (Business edition).
- Ultra: A powerful plan with even more server resources. For $12.95/month, Ultra provides everything in Pro, plus 4x more server resources, automated backups of 5GB, and a fully managed web application firewall, among plenty of other features.
Ready to rock with HostPapa?
With rock solid uptime and a 30-day money back guarantee you literally can’t go wrong. HostPapa has been one of our top picks for the last 4 years, and with good reason!
Starting from $1.95/mo
In our opinion, while these hosting plans are popular choices, we were happy to discover in this HostPapa hosting review that the company goes the extra mile by offering solutions for more demanding use cases.
We tested their Managed WordPress hosting and enjoyed its additional features, such as malware scanning and extra disk space. It’s worth mentioning that these advanced features do come at a higher price compared to shared hosting, making it a product targeted at specific needs like high-traffic website owners.
The VPS hosting solutions and the additional email plans (HostPapa Business Email, Google Workspace, and Microsoft 365) make a complete package for professionals who need more control and resources for their websites.
Whatever the requirement, if you’re looking to build and maintain a website, we greatly recommend HostPapa hosting. Stable and robust platform paired with top notch (and knowledgeable) customer support, all bundled for a reasonable price – it just ticks all the boxes.
Our experience with this HostPapa review showed they deliver an outstanding value/price ratio. They offer a hosting experience packed with features at a competitive price point, making them an optimal choice for all website owners.
When determining the best web hosting providers, we take into account multiple factors like user reviews, the web host performance, value for money and customer support.
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