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Overview & Verdict

Neolo has been in the hosting industry for over two decades, establishing itself as a reliable provider for individuals and businesses seeking affordable and straightforward hosting solutions. With a strong presence in Latin America and employing global data centers, Neolo ensures stable performance and accessibility for users worldwide. Their hosting plans focus on ease of use, making them a suitable choice for beginners while still offering advanced features for experienced users. Additionally, Neolo emphasizes privacy and security, catering to businesses that require amplified protection for their online presence.

Pros

  • Affordable Pricing
  • Free Website Migrations
  • Global Services
  • Prompt Customer Support

Cons

  • Limited Customization
  • No Phone Support
  • Inconsistent Performance

Quick Info

Free Domain Yes
Reseller HostingYes
VPS HostingYes

 

Select Services & Pricing

Shared Hosting$2.25 – $5.67 /mo
VPS Hosting$20 – $50 /mo
Reseller Hosting$4.95– $28.80 /mo
Website Builder$2.75 – $18.34 /mo

Neolo's General Performance

3.9/5

Neolo, founded in 2002 and headquartered in Buenos Aires, Argentina, has built a strong reputation in the hosting industry, particularly in Latin America. With a customer base of over 100,000, Neolo caters to entrepreneurs, small businesses, and agencies, providing a range of hosting solutions designed to suit various needs.

A prime feature of Neolo’s performance is its focus on reliability and fast website loading speeds. With an emphasis on uptime and performance, Neolo delivers a hosting experience suited for businesses and individuals who require consistent website accessibility.

Neolo’s hosting plans are known for being affordable while still offering great value. Whether you’re a beginner or an experienced user, Neolo’s range of plans suits a variety of hosting needs. In addition, they offer free website migrations and domain registration, along with an easy-to-use control panel, making their service accessible to those new to web hosting.

neolo hosting home page

Neolo's Uptime Report

3.5/5

Neolo offers a 99.9% uptime guarantee, ensuring your website remains accessible and reliable for visitors. This commitment to uptime is important for businesses relying on constant online presence. With their robust infrastructure and proactive monitoring, Neolo strives to minimize downtime and provide a seamless experience for users. Whether you’re running a small blog or a burgeoning e-commerce platform, this guarantee ensures your website’s performance remains stable, strengthening the user experience and fostering trust in your brand.

neolo hosting uptime

Neolo's Support Quality

3.8/5

Neolo offers reliable customer support with knowledgeable staff available 24/7 via live chat and email. However, they do not provide phone support, which may be a drawback for users who prefer immediate, voice-based assistance. Despite this, their support team is generally responsive and helpful, efficiently addressing queries and resolving issues, though more complex concerns may take longer to resolve. 

These were the average support wait/response times encountered during our testing:

Live Chat0m 34s
PhoneNo phone support available
Email4h

Neolo's Ease of Use

3.8/5

“When choosing a web hosting provider, finding one with a pleasant overall experience will save time.”

Neolo has designed its platform with simplicity and user-friendliness in mind, making it accessible for both beginners and more experienced users. Each hosting plan comes with cPanel, allowing for easy management of websites, domains, and emails. Neolo also offers one-click installations for popular applications like WordPress, enabling users to quickly set up their sites without the hassle of manual configurations. This approach ensures that customers can focus on growing their online presence instead of getting dragged down with complex technical tasks.

neolo cpanel tools

Neolo's Pricing

3.7/5

“Pricing is the driving force that leads individuals to choose one web host over another.” 

These are the shared hosting plans Neolo offers to their clients:

  • Plan 0: Starting at $2.25/month, this plan is good for small websites or personal blogs. It offers 1 website, 5GB of storage, unlimited email accounts, unlimited bandwidth, free SSL for HTTPS security, access to a website builder with over 1000 templates, and free migration to Neolo.
  • Plan 1: Starting at $2.75/month, Plan 1 offers all that Plan 0 has but also includes 1-click WordPress installation and unlimited MySQL databases. This plan is great for WordPress users or websites needing more storage and flexibility.
  • Unlimited Plan: Starting at $5.00/month, the Unlimited Plan offers all of the above and also gives you 100GB of Neolo virtual disk space and a Neolo VPN for added security. This plan is perfect for websites with high resource needs and those looking for extra security and performance.

Ready to try Neolo?

Ready to take your website to the next level? Neolo offers reliable and affordable hosting solutions for individuals and businesses looking to boost their online presence. With a variety of features designed to meet your needs, Neolo ensures a seamless hosting experience that supports growth and performance.

Starting from $2.25/mo USD

Our Verdict

3.7/5

Neolo delivers a strong combination of performance, reliability, and ease of use, making it a standout option in the web hosting market. With an uptime guarantee of 99.9% and a focus on fast load times and dependable service, Neolo ensures a smooth hosting experience. Their user-friendly interface and solid 24/7 customer support make it suitable for both beginners and advanced users. However, it’s worth noting that Neolo does not offer phone support, which could be a downside for users who prefer immediate voice-based assistance. Despite this, Neolo continues to prove itself as a trusted provider, offering excellent value for money across its hosting plans.

Neolo is a great choice for those seeking a consistent hosting solution with a strong focus on performance.

Scoring

We’ve covered all the popular issues and made very easy to follow instructions so you can get started easily and make all the right choices!

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