Web.com Review
Established in 1999, Web.com has built a strong reputation in the US for its excellent website builder plans. In 2008, the company rebranded to Web.com, reflecting its broad range of services. As one of the oldest web hosts in the market, Web.com offers website builder tools, web hosting, WordPress hosting, web design services, and more. In 2023, Web.com expanded its family of services by adding iPage as its sister company, further enhancing its offerings.
Web.com Highlights
Web.com offers website builder tools, WordPress hosting, web design services, and web hosting starting at $2.75 per month. Some of their plans include a free domain for the first year, and three months of free email service, they also offer advanced e-commerce options. However, there are some downsides, like the lack of free migrations and high renewal rates. This review will cover these aspects to help you decide if Web.com meets your needs.
Pros
- AI website builder
- Free domain for a year
- Three months of free email service
- Advanced e-commerce features
Cons
- Lacks dedicated and VPS hosting plans
- No free migration
- Renewals are high
Quick Info
Intuitive drag-and-drop site builder | Yes |
eCommerce Website Design | Yes |
WordPress hosting | Yes |
Unmetered Bandwidth | Yes |
Select Services & Pricing
Web hosting | $2.75 – $5.95 /mo |
WordPress hosting | $2.75 – $6.95 /mo |
Website Builder | $4.95 – $13.95 /mo |
Web.com's General Performance
4.1/5
Web.com’s general performance is commendable, offering a solid foundation for a variety of website needs. Their hosting services utilize SSD storage for faster data retrieval and improved site speed. Real-world tests show that Web.com maintains competitive load times, ensuring a smooth user experience. With plans starting at $2.75 per month, Web.com provides cost-effective options for individuals and businesses alike. Despite some high renewal rates and no free migration services, their advanced e-commerce features and AI-powered website builder make them a viable choice for online ventures.

Web.com’s Uptime Report
2.9/5
Web.com guarantees a reliable 99.9% uptime, ensuring your website is consistently accessible to visitors. This strong commitment to uptime means you can trust your site to be available whenever users need it. In the rare event of downtime, Web.com’s infrastructure and proactive monitoring work to quickly resolve issues and maintain high performance. With its robust uptime guarantee, Web.com provides the reliability and stability necessary for a seamless online presence, fostering trust and satisfaction among its users.

Web.com's Support Service
3.9/5
Web.com’s support services are efficient and responsive, providing prompt assistance through multiple channels. Their live chat feature allows users to quickly connect with support representatives for immediate help. Additionally, their phone support ensures timely responses, making it easy for users to get the assistance they need. While they do not offer email support, Web.com’s support team remains committed to delivering professional and satisfactory resolutions to any issues encountered.
These were the average support wait/response times encountered during our testing:
Live Chat | 0m 44s |
Phone | 1m 4s |
not available |
Web.com: Ease of Use
3.8/5
“When choosing a web hosting provider, finding one with a pleasant overall experience will save time.”
Web.com offers a user-friendly experience tailored to both beginners and experienced users. Their proprietary control panel provides an intuitive interface, allowing users to manage various aspects of their websites efficiently. Features such as password protection, FTP management, and site enhancements are accessible directly from the control panel, simplifying website administration.
For those looking to build or enhance their websites, Web.com’s AI-powered website builder offers a drag-and-drop functionality, enabling users to design professional-looking sites without coding knowledge. Multiple professional themes and mobile compatibility ensure that websites are both aesthetically pleasing and functional across devices.
While Web.com does not utilize the traditional cPanel interface, their proprietary control panel offers similar functionalities, ensuring users can manage their hosting environment effectively. Additionally, Web.com provides a one-click WordPress installation feature, streamlining the setup process for WordPress sites.
Overall, Web.com’s combination of an intuitive control panel, advanced website builder tools, and streamlined WordPress installation makes it a suitable choice for users seeking ease of use in website management.
Web.com's Pricing
3.8/5
These are the shared hosting prices Web.com offers to their clients:
- Basic: Tailored for modest websites or blogs, this plan costs $2.75/month and includes one website, 10GB web storage, 15k visitors, 25 FTP accounts, a free domain, drag and drop website builder, business email and unmetered bandwidth.
- Plus: offers more features for $3.95/month, this plan offers everything in Basic, but an increase of 5 websites, 20GB web storage, 50k visitors, 50 FTP Accounts, and a added SSL Certificate.
- Premium: Offering more for your money, so you’re able to sell online and more. Premium is $5.95/month, and in addition to everything that comes in Plus, it also offers 10 websites and 40GB web storage.
Ready to try Web.com?
Web.com is dedicated to helping businesses of all sizes succeed online. They offer user-friendly website builder tools and a variety of e-commerce options, providing everything you need to start and grow your online presence.
Starting from $2.75/mo USD
Our Verdict
3.7/5
Web.com offers a solid choice for individuals and businesses seeking affordable hosting with an intuitive website builder and advanced e-commerce features. Their plans are competitively priced, starting as low as $2.75/month, and include a 30-day money-back guarantee, providing peace of mind for new customers. While there are some limitations, such as the lack of free migrations and higher renewal rates, their offerings are still appealing to those needing a reliable hosting service with easy-to-use tools. If you’re looking for an affordable, all-in-one hosting solution with website-building capabilities, Web.com could be a good fit for your needs.
Scoring
When determining the best web hosting providers, we take into account multiple factors like user reviews, the web host performance, value for money and customer support.
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